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February 2024 by Emily
Amazing experience on Saturday at this AAA location! Everyone I encountered was friendly, knowledgeable, efficient and kind. The woman even let me retake my license photo, love her for that! I had an absolutely terrible experience at the East Providence office so it was so refreshing to come here, I recommend them to anyone!
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January 2024 by Tatiana Octavia Freitas
I needed to get my car registered and the service was so helpful and kind. I’m new to learning about the necessities and requirements to being a vehicle owner and I didn’t feel ashamed for the help I needed.
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December 2023 by brooklynn perry
I made an appointment for a license renewal here and the staff was incredible!They emailed and called me to follow up and remind me of my appointment and upon arriving the ladies were super sweet. I even had to call them to let them know I was stuck in traffic and would be a little late, they were super sweet and understanding. They all wished me a happy birthday when I’d gotten there too!Beverly was so so awesome especially! She let me retake my photo as I didn’t like how the first came out. Was super friendly and polite!!
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September 2023 by Leo Sangadej
Great experience, super helpful, quick, and efficient. Went and got an international drivers Permit
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September 2023 by Paul Lewis
Why is it that every time I use my tow service I got the biggest idiot bottom dweller on planet earth
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August 2023 by JEANNE MARCOTTE
I tried calling to ask question about my appointment, I was on hold for 30 min so I opted for callback from an agent. When they called me back they hung up on me, I tried calling back again with no luck. When I went there for my appointment, I told them what happened, they didn't even listen then told me to sit and wait for someone to call me. I sat there for 15 minutes waiting, there was no one else there but me! Then a guy walked in from the street and got waited on right away. When someone finally waited on me, she didn't respond to anything I said or asked, she ignored me. I won't be going back anytime soon after that treatment!
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August 2023 by Herb Hall
My son was involved in an accident earlier this morning and he needed to be towed immediately I thought “thank goodness he has AAA. Well, as it turns out I should be asking “Why does he have AAA, instead?” He placed a call for help at 11:30 this morning but here it is 3:00 and we’re still waiting for someone to show up! When you call AAA for a status check, the answer is “there’s no update on the call”. WTH does this even mean? Is help coming or not? I just renewed my membership. I hope I’m not gonna regret it.Herb
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June 2023 by Kimberley DiIorio
It is a good place. Everyone is really nice and friendly. They are very helpful
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May 2023 by Susan Freaney
This place is great. I visited today. The staff is so very accommodating. I suspect that they went to the DMV for training on how NOT to treat their customers. I would give Jackie 10 stars!!!
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April 2023 by Ericka Torres
At the beginning, I was thrilled when they told they can help me.That’s until I realized I had just wasted 75 mins for nothing.Maybe my expectations are to high because I always go the extra mile with my clients.Lack of ownership on issues is all. Employees should disclose and review required information with patrons.Well, that is if you like to do a good job and care about people in general.If I’m coming to you with a need, part of your job is to ensure I’m prepared.Not everything is common sense. Besides, we live in a digital age. Who doesn’t accept digital wallets? Upgrade your systems and invest on your business. FYI it was not my only issue.
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April 2023 by Holly Duffany
Was trying to book a trip however, I didn’t hear back from the agent for a few days. I last had correspondence with her on March 17th at 12:58pm. I didn’t heard back from her til March 21st at 12:55pm.The resorts seem to be filling up fast, so we ended up just booking on our own.
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January 2023 by Denis E Moonan, Jr., MD FCAP
Replaced lost Driver Licence quickly by appointment. Excellent staff and equipment.
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January 2023 by Sham The Sham
I prefer Providence but was in the area. Not enough associates to handle a Saturday crowd.
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December 2022 by Mike Hayes
Renewed my license it never arrived and office does not answer phone. I don’t need a travel agent.
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November 2022 by Michelle Marsella
Some of the best customer service !!!Just so polite so nice and so understanding!!!If I could give more stars I would well deserved!!!
