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“I brought my IPhone in for speaker/microphone repair..I marveled at the technicians knowledge as he took it apart to replace parts, also put on new front protector, which was cracked..he was professional, and fair price..I highly recommend this establishment for cell phone repairs! Thank you so very much!”
“Greeted by a courteous and knowledgeable staff member that was able to replace a screen protector on my iPhone in an expeditious manner and at a fair price.
Since the nearby Apple Store was out of the needed replacement for my phone and the associate told me that they had personally utilized this service, I figured it was a safe bet. Glad I took their advice—very satisfied!”
“Ask for Mario- my guy knows his tech.
I was having issues with the data usage on my phone not connecting with my apps. My iMessages & FaceTime weren’t recognizing my phone number. Mario was able to identify an issue with my SIM card, was able to navigate AT&T processes to fix the issue within my family plan, and then helped with an upgrade. Not only did he identify the root cause of my problem quickly & efficiently, he also offered really great advice and opinions on phone upgrades and streamlined the process to make it the best possible experience. He hooked it up.
This was hands down the best experience I’ve ever had going in to a phone store with any kind of issue. Both Mario & his other coworker were incredibly friendly, understanding, & helpful. Even if this location is a bit further away than others close to you, it is 100% worth the trip for the level of service you’ll receive.
10/10”
“Moving from another state, and switching carriers left us with a lot of questions. However, Zach worked with us and made the process extremely easy and budget friendly. We are excited to work with AT&T and the staff at the Swansea, MA location. Thank you for a smooth transition and a great experience!”
“I really liked this store, the service is super good and above all, the knowledge of the girl who helped me, I think her name is Roxanna, knows a lot about how the Cricket wireless service works; I recommend this location.”
“Nate was excellent fixing a complicated situation with separating accounts, getting the best plan and upgrading old phones to maximize savings! He was personable and his customer service was above and beyond. I highly recommend heading into the store because Nate was able to more for me than over the phone or online- worth the trip for the money he saved me!!! Thank you!”
“Fransisco was amazing! Very helpful and patient. We came in for a new phone and needed everything transferred from the old one. At one point there were two customers after us and Fransisco professionally helped us all. Making everyone feel like priority. Never seemed overwhelmed.”
“Amaaaaaaazing customer service from staff(Diego). He gave great suggestions that led to our solution that he helped piece together. he was top notch!!! Absolutely adored him Thank you AT&T and staff!! <3”
“Jenifer helped me out yesterday and was super helpful and fast when I was purchasing a new phone. My new phone works great and the whole process took less than 15 minutes. Will come back!”
“Mike at Pro Fix was great. He helped me figure out just what I needed- and what I didn’t. (Nice, right? ) He had my phone ready in 20 minutes and was super nice. I would hesitate to come here again.”
“Checking out the prices of the phones they do got pretty good phones there to tell you the truth I already got a phone back just in case mine's break I know where to go”
“been to this location twice- store is very clean, smells nice, music is at a good volume. employees are very kind and helpful, and all the ones that helped me spoke both English and Spanish. the only downside is the parking”
“I was having trouble with my phone so I went to my local AT&T store. I was fortunate enough to have the pleasure of being assisted by Sage & Eric. (Warren,RI) They were personable, knowledgeable, patient answering all my questions. In they end they saved me money on my monthly bill, I'm thrilled.❤️”
“Needed a phone for an emergency use this morning. One of the staff came to the store and sold me a phone at a discounted price. They are closed on Sundays. Went out if their way to help me out. Thank you very much Tony!”
“Went here expecting to have to buy a new phone because mine wasn't charging. Instead of doing what any store would have done and sold me a phone I didn't need, the owner took the time to clean my charger port out. Now my phone works like new. I will definitely be coming here when its time for an upgrade. 10/10 customer service!!”
“The French man Paul was the best money could buy.His understanding of my situation,Paul hit a Grand Slam, hands down. His work skills were excellent. Great job Paul you are the best!!!”
“Good experience! Richard, my sales person, was very helpful. Explained in detail what will be reflected on my next bill.Store is clean, bright and minimal wait times.”
“I stopped by today, thinking that I needed to get my charging port replaced. The man behind the counter said nope, I just needed to have it cleaned out. It took him three minutes to clean it and now it’s good as new. I was expecting to replace the port for 65 or 70 bucks, but he cleaned it for free. I offered to give him some money, but he said I was all set. Excellent customer service!”
“I really usually hate coming to this location the people that are usually there just make you not want to be there && only go when I’m tired to don’t feel like traveling further and it’s close by ..but I went there wed night . When Ashley was working . I had to switch my daughters line to another phone after she broke hers. There was only one person when I got there && within minutes the store filled with 5 more & Ashley was the only one there and it was about an hour to til closing . She was so friendly and helpful to every single customer . She really went above and beyond and made my whole experience great , since I wasn’t happy mt daughter broke her phone to begin with . Thanks again Ashley. Would come here if there were more friendly staff like her.”
“I fix my phone to this location very comfortable price I was having issues with my iPhone 12 Pro and they fix it right away I really recommend this place high quality good customer service Angel was really helpful I appreciate all the help they to they also do screen protectors and phones covers repair laptops and iPads good location thank you we fix it ❤️❤️”
“I went in cause I had questions about the home Internet. Sabrina was soo helpful and knowledgeable! Her customer service nus AMAZING!!! She genuinely cares for people and helping people!! SHE IS THE BEST!!!!! KEEP UP THE GREAT WORK!!!!!”
“I had my iphone 14 pro max back glass replaced, and I could say that they did an excellent job. I’m really impressed with their quick service and the outcome. Highly recommended!”
“I purchased a new Samsung phone and changed my service to AT&T. Brian walked me through the whole process patiently, explaining everything. It only took a bit over an hour to complete. Great service!!”
“My phone's screen was broken so I took it to get repaired. They didn't have mine right away but they told me the price and that it would take 3 days to get therer and it did! Got my phone fixed in about an 1 hour. My phone was low on battery so when I came to pick it up they were charging my phone. Also since I had already pre-ordered my glass screen protector I had it with me and they gladly helped me put it on. Best customer experience ever! Thank you so much!”
“Ron and David were both very friendly and knowledgeable. While waiting for my new phone to be set up, we all had conversation with other customers in the store that was insightful and refreshing. They both maintained a professional attitude and it was a very pleasant experience. Best customer service I've ever received at any establishment. They represented AT&T and themselves with great light. Kudos to Ron and David for holding down the mineral spring ave store!”
“Had a great experience with Jonathan at the Boost Mobile store on Lonsdale Avenue. Just bought a new iPhone 15 and took it to the store for activation. There was some difficulty because my service is through Boost Infinite which is somewhat different from the regular Boost Mobile. Jonathan opened a chat with customer service and got them to send me an e-sim which allowed me to activate the new phone. Really appreciate the time he took to do this even while dealing with other customers.”
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“Gina and Milton gave me excellent service today as I was having trouble with my phone , they were polite & respectful had a lot of manners and showed me what to do if it happens again. Would definitely recommend going there for good customer service”