-
April 2024 by Gary Reid
The day shift is excellent, the shift supervisors are great. I have had problems with the younger staff ringing in things twice or refusing to follow the signs in the store such as Easter candy. Although there was a big sign saying that it was 50% off, he would not put it in or ask is shift supervisor / management for an adjustment. Also the same person African-American 20 year old or so clerk overcharged me and refused to fix the situation. The pharmacy, is okay it has a lot of pharmacy members that are good pharmacy staff and a lot of pharmacy staff members that just don't want to do anything. They constantly send messages saying received script too early to refill, when it's not too early to refill then a minute later they will send another text saying they are working on the prescription it is quite frustrating and example they recently sent out a text that said Dr denied prescription. I called the doctor's office the doctor said that they had called in over an hour ago. upon talking to the cashier/ pharmacy they had gotten the prescription but we're very busy. It always seems like they are too busy to do a lot of things! And some are very very rude about any narcotic medications whether it be something for a life endangering thing or something for severe pain after surgery. They think they are doctors. Some of them will make you wait to let you run out of the prescription causing you anxiety. Especially when you are in need of this medication to live / function.
-
May 2023 by Robert S.
This Walgreens in the Federal Hill section of Providence has its own parking lot, which is a blessing for those needing to stop in here.... Parking in Federal Hill is a premium commodity and this store makes it easy for its customers to do their shopping.The inside of the store is a bit smaller than other Walgreens but being an urban location that is understandable. The store was bright and well lit. Their grocery item section was well stocked and even though the prices are high, there are not other regular grocery stores nearby, there are some specialty Italian markets, but no 7-Elevens, Shaw's nor Stop & Shop. There's a Price Rite, but that is almost a mile out.
-
March 2023 by Tyler Kane
I have worked for years as a pharmacy tech. I will just say, steer clear of this place. I had an issue getting a medication refilled, they did not alert me to any issue until I showed up, and now am going without my ongoing medication until they release the script, as they wouldn’t transfer it that night and were closed the next day. Pharmacist and Tech legitimately could not have cared less.
-
January 2023 by Gary Spardello
A clean and well stocked store /pharmacey with some dedicated employees servicing the community's.
-
December 2022 by R TheMan
horribly incompetent... call you to come get meds that aren't ready... have no clue... so sad, because before Covid, they were on top of their game
-
September 2022 by William Freedberg
This location confirmed over the phone they had an item in stock, but said they didn’t carry it 5 minutes later when I showed up (same employee). All I needed was a bag of ice.
-
July 2022 by Charles Picard
I'll be changing pharmacies. Don't count on this one if your medicine is important, they seem to have a habit of closing earlier than the times listed.
-
July 2022 by Nicole B Garcia
I always go to this Walgreens simply because it’s close to my house. Everyone who works here is great, I’ve always liked every person who’s ever helped me at this location but there’s one cashier named Hunter who is just so friendly and exciting. Always puts me in a good mood after.
-
July 2022 by Celeste A
Scheduled a vaccine booster for today with days in advance. I show up and turns out that the street that leads to the pharmacy, and the pharmacy itself are both closed (at 5 apparently) even though they scheduled me at 5:30. I received no cancellation or even a call to let me know not to come in. Trash, avoid at all costs. Also, please update your hours so people don’t waste time going there for nothing.
-
January 2022 by John Ankelman
This place should be ashamed. I have waited 4 days to have my prescription filled, no one answers the phone. When you go in person the pharmacy is closed during "open hours" and they have no signs of reopening it. My prescription (and I'm sure many others) are being essentially held hostage. Huge mistake to have your prescriptions sent here.
-
January 2022 by Zee K
This is THE BEST pharmacy in the area. The pharmacist and her staff are fantastic. I have the same 4 prescriptions from MA every month and with every other pharmacy, there are always random problems where no one knows what to do. So, the hardworking and experienced women that run the Atwells Walgreens pharmacy take a big weight off my shoulders 2x a month. They know what they are doing and it shows. Thank you!
-
September 2021 by Jessica
Extremely poor customer service. Purchased Photos to be picked up two days ago for a friend. Never received notification that it was done. Called yesterday where I was put on hold to the point of the call looping back to ringing the store, but no answer. I hung up and recalled the store twice with no answer. I still haven't received my photos and would be requesting a refund. Real sad.
-
August 2021 by Judith Johnson
Store was clean and organized. Staff were very helpful and knowledgeable.
-
August 2021 by Michael Moretti
Rude people, the pharmacy is a joke. Worst store in the state ????
-
July 2021 by Mara G.
They turned me away from getting a Covid-19 vaccination because I was visiting family from out of state (for a month, during the delta variant rise... I'm also pregnant and have had covid once, thus my delay in getting vaccinated). They said my out of state insurance wasn't accepted (even though the vaccine is technically free and if you don't use insurance comes out to a couple dollars - verbatim from pharmacy tech), so I offered to pay the couple dollars out of pocket and the woman said they don't accept cash payment?!?!? What? Makes no sense. It took me a while to do research and feel ok about getting this vaccine while pregnant, but felt it pertinent now that the delta variant is raging. I can't believe this incompetent pharmacy turned me away despite everyone being urged to get vaccinated for the well being of all. This is so backwards! It makes no sense how much trouble they gave me over this. The head pharmacist reluctantly tried to give me some coupon to get it, but then said I would have trouble getting my second shot from my current state??? Also, makes no sense. This is after I was told you can get/reschedule your 2nd Covid vaccine at any Walgreens pharmacy in the US if you are traveling. I do not recommend this incompetent pharmacy that lacks empathy and common sense!!!!
