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March 2024 by Laurie Lambert
The personnel are friendly, cordial, and VERY helpful!
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February 2024 by New Name
Went in last night to return a product to Amazon and the woman working was incredibly rude, dismissive and impatient not only to me but the other customer there too. When asking how much a box was to ship it my return she told me 24 dollars. It didn't sound right since I've shipped things this size back to Amazon before. Decided to not work with this location and went to another ups center (on route 1 in Attleboro) where a much nicer and professional employee sold me a box for only 10 dollars. Avoid this location.
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February 2024 by Dangelo Hunt
Great customer service. I'm not sure what the young ladies name was working around 2pm on Feb 9th 2024 but she was extremely kind, polite and helpful. Thank you very much for everything.
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February 2024 by Cheryl Bennett The Life Coach RN
I found Randi to be knowledgeable, kind and compassionate!Thank you for everything today Randi.
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February 2024 by Mitchell Ward
Tried to ship empty Drinkmate cartridges, which are exempt and postage paid for UPS specifically, and I was told to go somewhere else. I’ve shipped dozens of these via UPS and every other location has accepted them.
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January 2024 by Karen McCann
The two customer service reps here at the Angell St UPS Store went aboveand beyond to help me with my amazon return. There was a mix up with the return labels and they offered to repackage my return with a smile and a kind word! Thank you for your excellent customer service. It is very much appreciated.
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December 2023 by Paul Butler
Great and expedient customer service.
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December 2023 by Brandon Sousa
Refused to weigh my prepaid labeled package indicating that "we don't do that anymore" when various other locations still do. I
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October 2023 by Lisa Lo
returned an amazon package here. staff seemed nice
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July 2023 by David Auclair
The manager Randy, I have no words for. She truly has a hatred for this world, and her customers. I don’t understand how UPS could employ such a hateful, lazy, unhelpful employee let alone make this management. She will take this business to the dirt. she is the epitome of a hateful old woman, who gets pleasure out of saying no. Think of a DMV employee, times that by 10
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July 2023 by Joseph Meyers
Randy is disgustingly rude and unhelpful. This woman needs to be fired.
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June 2023 by Vijay S.
I've been here a few times. Parking is non existent in front of the store. The easy drop off service is not that easy or convenient. I feel the staff should just do some of the returns especially if there's a queue waiting to do returns. Will go to a different UPS store next time.
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April 2023 by priyata bosamia
Horrible experience - the people are so so rude there and they pressure just because they want to earn more money! They need to give me a refund just for this pathetic service!!!!
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October 2022 by Novruzali Guseinov (Səmədoğlu)
I shipped two package with this particular branch today. I packed them with bubbles and I am sure that unless they damage packages intentionally it should safely arrive to the destination. Because this is not first time i ship packages from there. Unfortunately lady was very disrespectful and she was refusing to accept package. She insisted me to use box, I told her that I don't care if it even breaks inside I need insurance for lost not for damage. Very disappointed with service and customer service.
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September 2022 by Jamie Faulring
Place should be called Nickle and Dime as that's what this place tries to do. They require people to use their outrageous priced boxes when you do a return, even if you have the original shipping box. No wonder the majority of reviews for this dump are ones.
