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October 2023 by Anastasiya Sergienya
I recently visited Swan Nail for a regular pedicure, and unfortunately, my experience was far from satisfactory.First and foremost, I was quite annoyed by the persistent efforts of the pedicure technician to convince me to opt for a gel pedicure. I had clearly stated that I wanted a regular pedicure, but it seemed like she was more interested in upselling me to a more expensive service.As if that wasn't enough, I requested plastic wrap for my legs so I could head home without smudging my freshly done nails. This is a standard practice that many places offer after a pedicure. However, to my surprise, they didn't have any plastic wrap available. How can a nail salon not have such a basic amenity for their customers?Furthermore, they claimed to be out of fast-drying spray and oil, which made the entire experience even more frustrating. It's reasonable to expect that a nail salon would have all the necessary supplies and provide a seamless service.Speaking of prices, their pedicure service is significantly more expensive than what you'd find in New York City, where you can get a full-service pedicure for $25 to $27. Here at Swan Nail, I paid a whopping $37 for a regular pedicure, and I usually give a 20% tip. The question is, should I really be paying this much for subpar service?I was deeply disappointed with my visit. The constant upselling, the lack of basic amenities, and the high prices make this place a poor choice for anyone seeking a relaxing and enjoyable nail salon experience. I won't be returning, and I would advise others to think twice before giving this place a try.Service: Pedicure
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June 2023 by Keysh Laflaka
They did my pedicure and I wanted my nails done Then this unprofessional place had a worker come up to me and say do you really want your little nails done… they tried to make me feel some type of way about my nail beds saying do you really want to get your nails done like what kind of a business is this to come in here and get treated like that I have little fingers so I don’t care but don’t try to make it a joke acting like I can’t understand your languageServices: Acrylic nails
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June 2023 by Josey Luv
Love the service and I came in with dirty nails since I put led and clean under my nails at school making them dirty,but after they did my manicure my nails were clean and the cuticles too.Theybalso treated my sister so nice and her nails came in so dirty but after her nails were really pretty,would recommend and would come here again❤️Services: Manicure
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May 2023 by Briana Orellana
exactly like the reference photo! great job, so excited about them for prom!
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May 2023 by Melanie Broccoli
A bit over priced but I'm always in and out rather quickly...
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April 2023 by Oscar
Showed up at a random and slow hour. Had the whole space to myself and the lady doing my nails was pleasant. Despite the potential judgment I sensed, and the almost impulsive mistake almost made, I enjoyed the experience. Sometimes my mental health projects aren’t understood and most times they don’t need to be explained so I’m not going to. It was 1 black thumbnail and the rest clear. This is my designated spa for my personal nail experience. It would’ve been much pleasant if it wasn’t that I was potentially being talked about (different language, same species), but my ego loves leaving people confused when it comes to projects so everything went very well :)Went for a step 2 right after (tattoo not part of Swan Nail)Mental Health Matters ??Edit: They did a decent job, and they did accommodate my design. I wish there was more skill or attention to detail. I have noticed they are friendly though, and anyone going there seem to have a good time. They don’t seem to come rate them though
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November 2022 by Sherri Paul
Amazing service! The nail techs are very nice. I always get the nails I want. Love this nail salon. I have going there for 18 years!
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August 2022 by Jenna Sinagra
They are great!! Always friendly and have plenty of crystals an designs to pick from. Making your own design fun! I've tried many spots in Providence an this by far is my favorite.
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July 2022 by Delilah Pacheco
We called to make an appointment to fix my ONE broken nail, and they said they don’t do appointments for one nail fixes that we have to walk in. Mind you i got my nails done here the day before and one nail broke that same day. They also look nothing like what i asked for. So we walk in that same day we called and they say they cant take us there “too busy”, mind you there are only 2 people there. Overall don't comehere. Costumer service suckss!!Service: Acrylic nails
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July 2022 by Michelle D Rodriguez
I wish I could give this pedicure a 0 star. The point of a pedicure is to go in with dirty nails and to come out with clean and polished nails; today I walked in with dirty nails.. and I walked out with dirty, polished nails. I am not sure if this was a prank, or a joke, but I still paid for the services.I started to get my pedicure done by one person, her appt walks in 3 minutes into my pedicure, and so another person takes over (understood). When the gentleman comes over to do my pedicure, he does not prep as if this is a new pedicure he is about to start. One foot got cuticle softener, the other did not, one foot my cuticles were pushed, the other was not. My ears became hot with frustration, my stomach full of aggravation. Oh, but wait.. It does not end there. As the man is cutting my cuticles, I wait for him to scoop and clean under my toenails; the man did not even have the thought; under my nails are as dirty as when I walked in.Looking to my left, I was livid with jealousy as I saw the woman who had begun to do my nails clean and cater completely to her appt client. Whilst I get a crackhead job (I say that because I could have probably gotten a better job by a drug addict).My toes look uneven, the paint job is done poorly and honestly, as I was driving home I began to cry because I do not understand how someone can CHOOSE to have an occupation and do a poor job! We are all hard working people and collectively in a very sensitive time/economy. I had to stop and pull over at how extremely disappointed and tired I am of these nail salons doing the bare minimum. I had to literally pull over on the busy road and was compelled to take photosNow I will have to go home and scoop the shot from under my nails, and then remove the rest of the dead cuticle because that’s usually what comes after scooping dirt from the nails.I will call tomorrow to get this pedicure redone… … Walking out of the establishment, I voiced my concern and told the lady who had begun to do my nails that I was very disappointed with the results of my pedicure: I said that I felt like I had dirty nails still… A customer overheard me and told me she has felt the same way. The woman who had gotten the perfect pedicure that I craved after this busy week commented that the woman who had done her nails was doing so for several years, and I see why. Needless to say a very poorly done job. Hated the pedicure the whole time and I did not want to be rude to an older person by stopping him from what he was doing, but I felt like doing that many times during my service….. Go at your own risk..Service: Pedicure
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June 2022 by Michelle D Rodriguez de Dusanov
I wish I could give this pedicure a 0 star. The point of a pedicure is to go in with dirty nails and to come out with clean and polished nails; today I walked in with dirty nails.. and I walked out with dirty, polished nails. I am not sure if this was a prank, or a joke, but I still paid for the services.I started to get my pedicure done by one person, her appt walks in 3 minutes into my pedicure, and so another person takes over (understood). When the gentleman comes over to do my pedicure, he does not prep as if this is a new pedicure he is about to start. One foot got cuticle softener, the other did not, one foot my cuticles were pushed, the other was not. My ears became hot with frustration, my stomach full of aggravation. Oh, but wait.. It does not end there. As the man is cutting my cuticles, I wait for him to scoop and clean under my toenails; the man did not even have the thought; under my nails are as dirty as when I walked in.Looking to my left, I was livid with jealousy as I saw the woman who had begun to do my nails clean and cater completely to her appt client. Whilst I get a crackhead job (I say that because I could have probably gotten a better job by a drug addict).My toes look uneven, the paint job is done poorly and honestly, as I was driving home I began to cry because I do not understand how someone can CHOOSE to have an occupation and do a poor job! We are all hard working people and collectively in a very sensitive time/economy. I had to stop and pull over at how extremely disappointed and tired I am of these nail salons doing the bare minimum. I had to literally pull over on the busy road and was compelled to take photosNow I will have to go home and scoop the shot from under my nails, and then remove the rest of the dead cuticle because that’s usually what comes after scooping dirt from the nails.I will call tomorrow to get this pedicure redone… … Walking out of the establishment, I voiced my concern and told the lady who had begun to do my nails that I was very disappointed with the results of my pedicure: I said that I felt like I had dirty nails still… A customer overheard me and told me she has felt the same way. The woman who had gotten the perfect pedicure that I craved after this busy week commented that the woman who had done her nails was doing so for several years, and I see why. Needless to say a very poorly done job. Hated the pedicure the whole time and I did not want to be rude to an older person by stopping him from what he was doing, but I felt like doing that many times during my service….. Go at your own risk..Service: Pedicures
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June 2022 by Alicias life94
They have awesome customer service and they always do great work. I am never going to a different place, this will always be my first choice of where to get my nails done.
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June 2022 by Andrea Salgado
Very bad customer service I went in for a regular manicure it started pilling off went back in they they where mad and stated screaming and speaking on their language idk what they were saying but they didn’t want to fix itService: Manicures
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April 2022 by Elllieanna Perry-hall
This place had my nails looking the best they have ever looked in a very long time my nas feel brand new thank u swan nailsService: Acrylic nails
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March 2022 by Slytherin
The place is pretty well organized and professional. They were friendly to me and as far as my nails go, they come out beautifully every time. I would recommend. ??Service: Manicures
