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January 2024 by thomas havey
Most unprofessional sleazy tow yard around. Bottom of the barrel drivers who pillage your cars for anything of value and try to extort you for bribes to not tow as they prey on unsuspecting owners who live in low income properties because they don’t have the “up to date sticker” or the sticker wasn’t visible. Please don’t ever use them for any services they may provide you will regret it. They damage cars towing them and they break into and pillage your belongings. If I could give them 1/10 of a star I would
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January 2024 by anthony wilkinson
This company took advantage of vehicles during a large winter storm this year. Took the opportunity to drive around and pick up multiple cars in a single night. My car was parked at my apartment complex in my assigned spot and they still picked my car up and took it to the tow yard. Told me that I needed to have a pass to have my vehicle there. Which is inaccurate you need to have a pass if you are parked in a non-reserved spot. Nothing but a bunch of thieves, taking advantage of the community of Providence.
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January 2024 by M
Wow this place sucks. Had my car towed which was admittedly completely my fault; parked where I shouldn’t have and paid the price which is totally fair. My initial call to the company was very helpful and a few people helped me with where to go and connected me to a coordinator to release my car. No problem aside from the fact that the coordinator didn’t tell me when he would meet me after I asked if I could pick it up ASAP and he said yes, so I figured he was either there or would be there as I expressed I’d like to pick it up shortly, around 6:45 PM. Had a friend drive me there and thank god I did or else an Uber would’ve dropped me off in the sketchy neighborhood where the lot is located.After multiple calls to the coordinator, coordinator finally picked up and said he’d arrive in ten minutes. It sounded like he was an a crowded area with voices in the background. Sure, it’s the evening and he was probably on call. Probably sucks that he had to get my car, I get it, I’m pleasant and say no problem. We wait and wait, then call. And call again. After calling the company again with help from the operators, my friend calling as well multiple times and waiting forty minutes from the time he said he’d be there, he very nonchalantly rolled up and didn’t acknowledge me much at all, didn’t even count the money I gave him. Honestly the only frustrating thing about this experience was the waiting and lack of communication. If he told me he’d be an hour I wouldn’t care, just that I waited in a sketchy part of town with some guy declining my calls. For all I knew he wouldn’t have come at all and I would’ve had to pay extra to pick up my car the next day. Please just do better with communicating with the people who you’ve towed, because I may not be an angry person but someone with a worse temper might be a problem. No issues with the operators, they were great so give them a raise :)
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January 2024 by Matthew Amato
Horrible Company they conspired with a property manager who we have a restraining order against to tow a car we had been told to park in a spot by their front desk.... it gets even better when the tow truck company blocks the exit to the property which they don't have the authority or right to do saying that the owner doesn't want us there doesn't matter what the owner wants until the judge makes a final decision on who is right who is wrong, see this folks this is exactly like small businesses like tow truck companies Highly regulatedWhile doing this, they're also committing a crime, blocking the means of aggress and holding somebody hostage, they're jumping to hold our vehicle hostage inside the parking lot
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December 2023 by Idalia Quinones
Service is absolutely TERRIBLE. They towed my friends car at 3 am from my parking lot & broke into her car stealing her belongings while in their possession. They caused numerous amounts of damage to the car and are denying everything!! They also made my friend feel very uncomfortable as she tried to get her car back.
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December 2023 by odalys maria
Horrible service, they damaged my friends car while they towed the car and stole from inside her car while it was in their possession!Service: Car towing
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November 2023 by Tracey Fleming
No one likes to be towed. I learned the hard way.lol Anyway there was a gentleman in the garage who drove my car out of the lot for me. He was very friendly and helpful.
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November 2023 by Michael Aguiar
Straight treated like trash. Vehicle in the mud first class for a vet.
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September 2023 by B STIZL
Best place for tow and repairs. Ask for Steve or Mikey.
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July 2023 by Brian Goncalves
Everyone that works here is nice it’s really pricey but that’s every towing company.
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July 2023 by Jess
Great customer service!
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May 2023 by Mercy J
Quick and reliable service. Reasonably priced. The gentleman who arrived was professional and timely , arriving within 15 minutes to tow my car. The price was as quoted. Definitely recommend these guys if you need a tow.
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April 2023 by Ashly R.
absolutely rude and ignorant, tried to get me for an additional $10 at pick up- paid $131 to have it released- no receipt, no signatures, .. shady business
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March 2023 by Paula D.
Had an accident due to tire blow out. They picked up same day, handled all the insurance issues and fixed my car with minimal delay. There were huge supply chain issues during this time frame and they scoured the whole US snd Canada to get the parts needed to fix my car. Always friendly and responsive! Would recommend highly and will return if I ever need more work done!
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March 2023 by shawn pinheiro
Even though they towed my car without cause. These guys went above and beyond to make things rite. Super professional