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July 2023 by keo babyyy
Came in today with my daughter and pumped my gas about 2:30pm. The girl clearly doesn’t know what she’s doing because when I put in my account for the savings, the machine said I had 0.10 to the gallon. I went to the pump and of course it said I had to pay full price. I walked back in and she had to get the manager or whatever she is. And basically she redid it and gave me .05 off a gallon. I asked how when clearly it said .10 off. They both looked at me and said “when it said that?” I’m like I read the machine and it’s supposed to show up at the pump. She refused to give it to me and redid the transaction and said she couldn’t do anything about it. Like no type of customer service at all completely rude. I go there ALL the time and have NEVER had a problem. Apparently they’re just hiring anyone off the streets with ZERO customer service. Not cool at all. Way to make a customer feel stupid for even asking!
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January 2023 by Lex F
I went to put gas tonight at 10:40pm and the girl there really shut down the gas pump right in front of my face. Disrespectful. I go there every Saturday after work around this time and they stay open until 12. Not happy
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November 2022 by Black Satin
Chick with the wild curly hair-that works at night. Must need a raise, having a bad day or is incompetent of bagging items. She asked if I wanted a bag. I Answered yes.She puts one of my items in the bag. And then says " your all set" (jaw- dropped-in shock)No problem, I finished bagging my items and declared NEVER to come to this location again.
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July 2022 by Michael Pinto
Usually are 1 of the better priced Shell Stations in the area. Easy to get right on and off the highway to use this gas station as well. Located off 146 right bear 95
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July 2022 by Micro Scope
The cashier was very friendly and wow, they really keep the place clean, especially the parking lot. Noticed a clerk sweeping outside while I was there today. Will make this my regular.
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June 2021 by Michelle Reynolds
For a fully vaccinated customer. The bathroom ? are still out of order. Geeze. Can't even wash my hands and get spilled fuel off my hands.Atmosphere is cold.
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November 2019 by Robert A.
got screwed at the pump, took out $40 over gas I purchased. called my bank, they said ask station owner for refund, had the receipt and showed pic by of my bank statement. the a****** wouldn't even look or talk to me, a very rude j**** stay away, far away.
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September 2019 by Peter Carnevale
They can't turn the gas pumps on in a timely manner....staff is a revolving door.
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June 2019 by Kenneth Cottrell IV
You should really post your hours so I dont stop here again at 4:30 in the morning.
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November 2018 by Marguerite D.
Went today for gas and air in tires. Watched as a coachful of college students poured out of bus, some going into the Shell store and others proceeded to URINATE on sides of building. Both males and females. After telling them this was illegal and being ignored mostly, I went in to engage the acting manager. She exited with me and a student told her they have 4 hour drive from UCONN going to Boston and they had to URINATE! I explained to acting Mgr. that I needed air in tires and now didn't want to step in urine to do so. I was dismissed. She said she'd watch video and call cops had they done what I reported. I called 30 minutes later to be told by acting Mgr. that she didn't call cops, nor UCONN and that she couldn't work video tape machine. So what do we learn from this you ask? Well if you have to urinate, do so on the Shell building on Branch Avenue in Providence, just don't spend any money there. Be careful though, there's a Boy's and Girl's Club next door.
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December 2017 by Dennis
Just hit Stop & Shop and wanted to top off the tank for the next workweek using gas rewards just earned. Just had a few bucks left credit on a card, so went inside to ask attendant if can fill 'er up on split transaction (cash & credit) but all getting the benefit of the discount rate. Frank handled the question impeccably and even tho answered, "No, that would be two transactions, " I was happy he knew. When the gas pump thanked me for my loyalty and mentioned an additional 5 cents off, Frank gave me info on a Shell rewards card not unlike AND in addition TO the Stop & Shop cents off. Store also selling Coke 2 liters for $.99 which is the price you want for soda. Nice job, gang -D
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December 2017 by monique dorf
Good service, little steep on gas.
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October 2017 by Robert Cole
Convenient location, good prices, nice people, good stop if your in the area and worth the a little travel too
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October 2017 by Daniel Albernaz
One pump didn't work, unless I paid $26 only in cash according to the attendant so I went to a different pump which would not take my card. I don't know what malfunctions or scams are going on but I just went to the sunoco across the street instead where my card worked fine.
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October 2017 by Earl Pina
Am a parking lot .Empolyes are a great help and friendly