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May 2023 by Robert S.
Recently I was in Federal Hill and needed to get some cash, the Bank of America ATM was about 2-3 blocks away but the Santander ATM was just across from where I was (DePasquale square). The location is convenient to the busiest section of Federal Hill. I walked over, got my cash and continued with my walk around the Hill.
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April 2023 by Amjad S.
Lazy and rude manager who is not willing to help. And gave me wrong information. My car got repossessed and i paid everything to get the car back and i paid a month payment in advance and they made a mistake instead it showed on my account that i owe a month payment and I received a late payment fee and a fico score reduced. Not only that but they never took it off and they told me it was fixed but what they increased my principal. The manager in this location told me to go to the dealership to solve the bank issue. So if you was a bank manager who tells people to go to a dealership to fix a bank problem then This only proves that non of the phone agents or the female manager has gone to college and they can't tell the difference between debit and credit and how to fix a wrong transaction. I would highly recommend to skip getting auto loans from Santander in general. They will force you to take matters to court which I'm doing now
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January 2019 by Jack R.
Deceiptful bank that offers a sign up bonus then won't pay them after meeting all the requirements. I'm fighting with them now for the $225 bonus offered last fall. Santander ATMs everywhere are the slowest on the planet.
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March 2018 by Tyler G.
This is my bank I use all the time. Conveniently located on federal hill. In the midst of all the restaurants. We opened an account and everything went great. The gentlemen who helped us was awesome and the manager was even friendlier. They helped us transfer our credit card from chase to them. All smooth. Sometimes you can find yourself waiting a while because there is only like one agent on to help, other then that. Suits my bank needs
