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January 2024 by Sabrina Anderson
5 stars for Tameka and Joanne. They were so patience and understanding even when I was not. Thank you ladies for all of help. You are bright stars at that branch.
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September 2023 by Morayo Akande
Have had an account here for over 10 years and love coming into this branch to do my business. The staff is amazingly nice and they all know me by face and name. Special shout-out to Desmond R. who has worked there the whole time I’ve had an account and is always so helpful, friendly and professional! He helped me learn more about different accounts, how to manage my money and grow a financial profile!
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July 2023 by Ashleigh French
Drove down to providence since it says open till 6 just to be disappointed they’re closed. The hours online are NOT accurate. Manager says “hours never was updated since Covid”
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February 2023 by Eden Dorff
The staff are very kind and attentive. They work quickly to assist here so you’re not waiting around even when it’s busy. The branch manager even met with me personally and explained all that I need to do to open my business and set up a business account.
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June 2021 by Josef Platzer
Long story short: State of RI didn't pay for their check, for reasons not fully clear yet to me. Ms Gonzalez at this branch was very nice to me at the phone. She redirected me to costumer support, and I was able to get the money back. That's good costumer service
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November 2020 by Helen Ricci
I have been a customer of Santander Bank for years!! I just love that Bank!!To me waiting in line is worth the wait!! I have used the Financial district Santander Bank .... They are the best!!Now to my surprise my favorite personal banker Lisa has relocated to that branch!What a great surprise! You need banking done she is the person to see. Her knowledge and banking experience is over the top..Try out this branch you will not be disappointed!!Extremely satisfied customer
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June 2019 by Daniel Henley
I'm switching banks.
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April 2019 by Yudenis
One of the tellers here was super rude to me. I went up to her to ask for help with the atm machine given that my card had gotten stuck in there. She literally said “ I don't know why you would come here to put your non Santander card in our atm, I can't help you†I proceeded to call both banks and they stated it was the machine that had a glitch and nothing on my part. Very inconsiderate and upfront rude, never going there again. Was going to switch to this bank but won't do so anymore. 👎
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June 2018 by Johnny Saint
Nice good service
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October 2017 by Russ Ant
This is not the first time I have waited in line here for over 15 minutes! There was one teller open, two sitting at the windows and three! additional staff milling about behind the glass. One of which opened a window finally after 10 minutes with 9 customers in the line
