-
February 2024 by Sam Richardson
Solid gym! I’m giving it 4 stars instead of 5 because of the general issues with Planet Fitness as a company, not because of the location. For example, they don’t have true options for personal training (though they say they do), don’t offer towels, and the machines tend to be broken for excessive amounts of time
-
February 2024 by Arleny Zorrilla
What a shame!! Staff from the same gym rob you in the locker.
-
February 2024 by Jegsson Mejia
Very bad experience, just today they just stole $500 from my locker, and the worst of all was a guy who worked at the gym. When I asked him to give me the money back, he said no and ran away. However, when I tell another employee and show him, the person who went says angrily that he is tired of the situation that has already happened twice. Oh really?? What gym has a staff that steals from people and does nothing??
-
February 2024 by Jasim Tutun
Needs more general cleaning.
-
February 2024 by markb401
It's a great place to work out. Overall I feel lucky to have it in my neighborhood. Things I wish would improve; cleanliness/awful smell in the locker room--it's just an unpleasant place to be, more than usual for a gym locker room, it needs a complete renovation. And the hours are very frustrating-- should be open until midnight most days, and the 7pm close on Saturday-Sunday is really disappointing. These hours likely contribute to being overly crammed with people at peak times. Things I like are the quality and assortment of equipment and machines, polite staff, and overall well organized and comfortable gym to exercise in.
-
February 2024 by Racheal Avery
Staff has always been friendly gym is usually pretty clean and most of the equipment tends to work
-
February 2024 by Tyler Layton
Honestly would be a decent gym if it was managed properly.They oversell memberships leaving no parking spots remaining anytime between 4-7:30pm (the crowd meter isn’t accurate) and an often 10 minute wait for any machines inside the gym, locker rooms smell like dirty diapers and urine with a response from an employee that they “do the best they can”, and you can always count on machines being out of order for multiple weeks.Please improve the cleanliness, limit the amount of memberships sold so that those who purchase can actually use the gym when they come, and stay on top of your equipment maintenance. At this point, your customers would be better off driving 20 minutes out of the city for a clean and functional gym.
-
January 2024 by B L
Great place to work out. Everyone minds their own business, and people with cameras aren't encouraged.Staff are very friendly, helpful, and the facility is clean.
-
January 2024 by Sindy Urena
Great place to go work out and/or get a massage. Friendly workers and attentive. Get your membership NOW! I am a Black Card Member had it for almost 6 years+
-
December 2023 by Ehsan Tym
I was extremely dissatisfied with the gym's cancellation process. Despite using the gym only once, I was unable to cancel my subscription through the app, email or any other means available. The gym insisted that I send a physical mail to cancel my subscription. This is unacceptable and ridiculous. As I am living in Canada, I demand that they provide me with an alternative and convenient way to cancel my subscription immediately.
-
December 2023 by Christopher Halliburton
This is the worst location in Rhode Island. I have been coming here for a month and no matter the time of day the men’s locker room smells like a urinal. You ask the staff (Evan) and they just shrug their shoulders. Love PF, hate this location. Locker room is disgusting.
-
December 2023 by carhjc25
The bathrooms are rarely ever serviced or cleaned, very smelly and very unsanitary. Equipments sits broken for weeks. On Mondays thru Fridays school children hangout and loiter in the locker room as this Planet Fitness is poorly monitored by staff.
-
October 2023 by Nika
I am disgusted with planet fitness. I canceled my account weeks ago and they are still taking money out of my account. I had to block them from my account and then they went in and took money from my debit card without my permission… be aware!! I have called the center many times and requested to speak to the manager and got no callback in always being told he is not available but yet they want to continue to take money out of my account after I canceled my membership and signed it to cancel it and now every time that I called, they telling me that my membership is not canceled. I will be looking to to have my attorney go after them!
-
October 2023 by Neil Meleo
Always people parked in handicapped parking spot that are not handicapped. Staff does nothing..People that go to this facility seem to think its ok to not wipe machines down when done. Many times I have tried to use machines here and person has claimed "they were using it" even though they were using another machine. Someone stole my wireless headphones from my car and no one could care..Used to be open decent hours but close now at 10pm which is wack.. Mad ghetto if I were you I would steer clear ; unless you are like the people I mentioned (doesnt wipe off machines, robs people, use 2 machines at once, hang out on your phone for 30 mins at one machine) Parks in Handicapped spot because you think you are more important than anyone else...
-
August 2023 by michael pinela
I just transferred from California on a 13 week travel assignment. Because of my work schedule I have to work out at 5 AM. The young lady who works behind the counter assisted me with my membership transfer from California here to Providence Rhode Island. She was very kind and professional. I was highly disappointed when I entered the men’s room and wet areas. It literally smelled like a homeless encampment. To be more descriptive, it smelled like urine, body odor and mildew at 5 am. I only hope this reaches the management and they do something about it.
