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July 2024 by hommy Acevedo
I never have a problem with this store. It's always clean staff is friendly and helpful
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July 2024 by Gracie H.
Since I was shopping at Whole Foods next door, I went into this store on North Main Street in Providence with the hope of picking up the brand of fish food I use. I go to many Petcos in the area but have never seen one as filthy as this one. The fish tanks were cloudy and had algae growing on them, the ferret cage was filled with feces. The birds were docile and sad. The product stock was low and everything was pretty dirty and in disarray.The Petco in South Attleboro on Washington Street is great as is the one in Cranston on Reservoir Avenue. For the health and safety of the poor creatures being housed and sold at this location, this store needs to clean up its act or don't sell them at all! A call to the RISPCA is truly in order here if serious improvements are not made immediately.
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June 2024 by James Faiella
Always busy love seeing all the pets that visit. Always my go to pet store.
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June 2024 by Kiza Jones
Actual store staff at petco seemed great.
Went to the clinic here... intake was a hot mess.. the actual staff that did my check up was lovely.. sucked to find out I booked for the vetco hospital was told they were closed on sundays... and was not able to use my discounts
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June 2024 by Fugitiva Rose
Very friendly staff but prices are very high.
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June 2024 by Barbara Fleury MPA
This PETCO has knowledgeable staff, who are efficient and pleasant. I don't ever have to wait very long to be cashed out
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June 2024 by Danny Lee
they are charging a $20 “donation” fee without consent. when i brought this to the cashier’s attention, he admitted that its been happening to several other people and that they aren’t doing much to address the issue.
always check your reciept!
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June 2024 by Efren Solis
The reception on Saturday, May 18th was condescending because I was late which I totally understand is unacceptable but she could have been a little more professional about it. And trying to reschedule at this location is so difficult as well.
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May 2024 by Yesenia Rodríguez
Excellent service
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May 2024 by evelyn carrillo
prescribed food, I am new with this. I went to petco to get my dog prescribed food and was told I can't get it because there's no Vet to approve my order. I said what do you mean? I am giving you the original prescription from my vet showing you what I need ??. So my pet went out with no food for an whole evening, because the store manager won't help me "at less to get an can until the next day." She said she is not authorized. 1st time I hear that an store manager is not Authorized to do so. ?
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May 2024 by Jay Kane
A lot more pleasant inside since the renovation. Pretty standard Petco experience, nothing to rave about but also nothing to complain about!
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May 2024 by jessica brotka
They have the rudest employees. Always have to walk around to look for help. Only reason I go here is because it's local.
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May 2024 by Ja Ch
SABOTAGE PETCO !
The worst place ever! I had made my appointment to bring my dogs in as a NEW customer , filled out the questionnaire etc online then once I’ve arrived Am greeted by the worst of all front desk “ clerks “ directed me to the examination room and then proceeded to demand all of my dogs vet records otherwise the dog won’t be seen by the vet , I’ve asked How’s that this is not a step to be taken before the visit to what he replied ( ??♂️ needs to be done or we can’t see your dog ). ARE YOU FOR REAL?! anyways, here I lost half a day of work because I had asked time off and no vaccines for my dog.
DON’T GO THERE! SUPPORT LOCAL VETS !
SABOTAGE PETCO !
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May 2024 by shannon Andrews
My children have found a love for beareddrangon as a newer owner of reptiles Andrew who works Closely with the reptiles is very knowledgeable of reptiles and of his job along with all the staff I have encountered at this petco location I had to come in on and emergency my daughter's beareddrangon had sadly passed away after owning her for a few days over month the manager along with Andrew took good care of us and helped me replace a beareddrangon before my 10yr old daughter came home from school unfortunately she fingered out as soon as she got home the beareddrangon looked smaller n had a blacker head so we did have to explain the difference she cried a bit but was very happy and is bonded with her new bearedie friend ty to all the staff and great manger who came to our rescue in need and understood how these little animal touch our human hearts ?
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May 2024 by Henry A
Vetco prescribed food for my dog's liver issue. I was able to order from the site. However, I didn't receive the 4/6 order until 4/16. They said that it wasn't approved. If it wasn't approved, how did the order complete on the site??? My dog vomited for days while this went on. Reluctantly, I had to go back to the Petco site to order the Simparica pills. I'm having the same issue again! My dog hasn't had his flea pill. Shocked that Buster has to pay for such poor service
