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August 2023 by ramon servin
The lady that I talk was very nice, unfortunatelly the store did not have what I was looking for
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July 2023 by Angela Zhang
Racially discriminating, the sales associate ignored my friend and I the entire time at the store and attended to people who came way after us.My friend and I spend 25 minutes waiting in the store and they attended to everyone else but us.Very disappointed as a pandora customer who has purchased their products since 2016, will never go back to this store again.
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January 2023 by Sokha Mom
Zero stars. Sales associate was fresh. Had an attitude after I told her I’m just here for an exchange. She smirked after every sentence. Also she looked ghetto. Carmarie is her name…
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September 2022 by Robert S.
I walked into this Pandora store looking for a necklace. Everything is in a case or behind glass, so it's really hard to really see and appreciate the piece you are interested in... The lady behind the counter was busy doing some business stuff when I walked in, but she was nice to acknowledge me and asked if I needed some help...I looked around and I just did not want to spend that much time asking for each individual piece to be shown to me. I walked out. Pandora is a Danish jewelry manufacturer and retailer founded in 1982 by Per Enevoldsen. The company started as a family-run jewelry shop in Copenhagen. Pandora is known for its customizable charm bracelets, designer rings, earrings, necklaces and (now discontinued) watches. The company has a production site in Thailand and markets its products in more than 100 countries on six continents with more than 6,700 points of sale.
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March 2022 by Marc Laliberte
Great service
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February 2022 by Nicholas Petit
Amazing service Brittney was incredible helped me find everything I needed a second time she’s incredibly knowledgeable and very friendly come into the East Providence mall location and Brittney will get you the perfect gift!!!!
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November 2021 by Relaxedsoul
Clean, bright and workers helpful.
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November 2021 by Mafe Correa
Very friendly
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September 2021 by MORGAN Fante
Love love love this store! Customer service also gets 5 stars❤❤❤❤⭐⭐⭐⭐⭐
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August 2021 by Pavel Nuñez Deschamps
In Providence Place's branch, no Spanish speaking personnel, on the other hand, the jewelry is very fine and detailed, a top notch choice for lazy husbands.
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May 2021 by Ruth Rios
Staff was great at helping me pick out gifts for my nieces 16th birthday. The store was clean, beautifully decorated. Mask is required and they follow all social distancing guidelines
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May 2021 by Sócrates Rodriguez
Horrible customer service. Even more horrible return policy. They use a 3rd party company that does not actually return your money. Pandora does not hold themselves accountable for your hard earned money. I do not recommend them at all.
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December 2020 by Ruth Cyrille
I love it...
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July 2020 by Cacau C.
I bought my ring new months ago and The big stone came out so I went back because I have the warranty for 1 YEAR! The manager said that's nothing she can do because it wasn't manufactured even after telling her the stone was alright moving before it came out! Worst customer service!! Mind u a day before I came to the store and one of the girls LIED to me saying they dont have the ring my size thats why they cant give it to me and I called today and they told me they did! The girl said if they had the ring they would've giving it to me mind you they had the ring, now the manager is saying that she cant! Im so mad and disappointed!!!! I'm never buying anything for pandora again!
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September 2019 by Jenny Delmonico
Love this place