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“I really liked this store, the service is super good and above all, the knowledge of the girl who helped me, I think her name is Roxanna, knows a lot about how the Cricket wireless service works; I recommend this location.”
“Nate was excellent fixing a complicated situation with separating accounts, getting the best plan and upgrading old phones to maximize savings! He was personable and his customer service was above and beyond. I highly recommend heading into the store because Nate was able to more for me than over the phone or online- worth the trip for the money he saved me!!! Thank you!”
“been to this location twice- store is very clean, smells nice, music is at a good volume. employees are very kind and helpful, and all the ones that helped me spoke both English and Spanish. the only downside is the parking”
“Went here expecting to have to buy a new phone because mine wasn't charging. Instead of doing what any store would have done and sold me a phone I didn't need, the owner took the time to clean my charger port out. Now my phone works like new. I will definitely be coming here when its time for an upgrade. 10/10 customer service!!”
“I stopped by today, thinking that I needed to get my charging port replaced. The man behind the counter said nope, I just needed to have it cleaned out. It took him three minutes to clean it and now it’s good as new. I was expecting to replace the port for 65 or 70 bucks, but he cleaned it for free. I offered to give him some money, but he said I was all set. Excellent customer service!”
“I really usually hate coming to this location the people that are usually there just make you not want to be there && only go when I’m tired to don’t feel like traveling further and it’s close by ..but I went there wed night . When Ashley was working . I had to switch my daughters line to another phone after she broke hers. There was only one person when I got there && within minutes the store filled with 5 more & Ashley was the only one there and it was about an hour to til closing . She was so friendly and helpful to every single customer . She really went above and beyond and made my whole experience great , since I wasn’t happy mt daughter broke her phone to begin with . Thanks again Ashley. Would come here if there were more friendly staff like her.”
“I went in cause I had questions about the home Internet. Sabrina was soo helpful and knowledgeable! Her customer service nus AMAZING!!! She genuinely cares for people and helping people!! SHE IS THE BEST!!!!! KEEP UP THE GREAT WORK!!!!!”
“My phone's screen was broken so I took it to get repaired. They didn't have mine right away but they told me the price and that it would take 3 days to get therer and it did! Got my phone fixed in about an 1 hour. My phone was low on battery so when I came to pick it up they were charging my phone. Also since I had already pre-ordered my glass screen protector I had it with me and they gladly helped me put it on. Best customer experience ever! Thank you so much!”
“Have gotten my iPhone 6 and then X fixed here multiple times over the last 4 years, it always takes less than an hour and is very reasonably priced. Great place in the neighborhood, I trust them and would recommend!”
“They replaced my smartwatch battery for a good price with a battery I brought in even after I stripped the screws trying to do it myself. My watch is still waterproof and I can wear it in the pool.”
“Mike at the Verizon store on Wayland Square was excellent to work with. I recommend him highly. He is knowledgeable, patient and super helpful. He went out of his way to assist us.”
“I was really disgusted with T-Mobile when I showed up. The manager here was able to completely turn it around with his support and some really informative answers”
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“Greeted by a courteous and knowledgeable staff member that was able to replace a screen protector on my iPhone in an expeditious manner and at a fair price.
Since the nearby Apple Store was out of the needed replacement for my phone and the associate told me that they had personally utilized this service, I figured it was a safe bet. Glad I took their advice—very satisfied!”