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March 2024 by KAREN BEAUDREAULT
Thank you Ed, you were very patient with me, and left me with no questions unanswered! You are a great and friendly representative to the Metro company.
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February 2024 by Patricia Shaaban Michaud
Good advice
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December 2023 by Zaida Diaz
Always a big help great staff
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October 2023 by Jeff Delaney
Terrible customer service
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June 2023 by Liz Moore
I really usually hate coming to this location the people that are usually there just make you not want to be there && only go when I’m tired to don’t feel like traveling further and it’s close by ..but I went there wed night . When Ashley was working . I had to switch my daughters line to another phone after she broke hers. There was only one person when I got there && within minutes the store filled with 5 more & Ashley was the only one there and it was about an hour to til closing . She was so friendly and helpful to every single customer . She really went above and beyond and made my whole experience great , since I wasn’t happy mt daughter broke her phone to begin with . Thanks again Ashley. Would come here if there were more friendly staff like her.
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May 2023 by felix davila
Metro PCS located at 395 Admiral St have a female employee with a star tattoo near to her eye, working Sundays around 3pm that has the most disrespectful and nasty attitude I have experienced in customer service. I went to buy an iPhone which is not a cheap phone and she just lost a sale with her rude attitude. Honestly I thought she was joking at the beginning but the attitude continued and I just said thank you and left the store because she was extremely disrespectful. That person should not work there. Is bad for the business. If you want to confirm my review just visit that store because I’m pretty sure you will have the same experience. A person that behaves the way she did will continue that pattern because is a clear sing of a severe mental issue. She can’t help herself. I hope Metro really read this reviews and fix that issue by providing the training and mental health treatment necessary to keep her because I believe that a person can change or they remove her because she is not adequate for that position.
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May 2023 by lylith Moon
Wonderful staff. Easy to work with also. They give you the best deal and I love that too!
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August 2022 by Dylan Quiterio
I am thankful their operating times posted online are accurate. Thank you for staying open longer than the Corporate store in the mall. You'd think a Corporate store would post accurate times of operation.
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July 2022 by Flomatic Justice
Nate is great there is no debate. Was in and out with everything I needed and more. Great phone pretty much free and got the accessories to protect it. #GladIWent
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August 2021 by Nayin Bedoya
I went in for a new phone and phone line, the lady working was extremely helpful and nice, I believe her name was Bridgette. She helped me pick out a new phone and set everything up for me with no issues, give her a raise! I would recommend stopping by this specific location.
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July 2021 by Marie Saunders
Quick fast good customer service...
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April 2021 by Maria Rodriguez
NATE IS THE BEST!!! he makes sure you leave there knowing exactly what you're getting into & makes the whole experience easy. Planning on going back!
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March 2021 by Gigi Saunders
Quick fast good customer service...
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December 2020 by Alex Montanez
I called November 30th as i was trying to locate a specific cellphone. Was greeted by Nate with a great attitude, ask my question and he stated that "yes we have a good amount of those here", also asked about service and moving carrier provides and once again answered instantly.(great customer service skills and very good knowledge) i said i would be there on the first of December and i was told no problem see you then. The following day called with one more question and Nate said give me a bit and i will called you back, he went out of his way to get me the best deal possible and he came thru.(great customer base). That evenings i called once more and stated i will be there at a specific time Nate, reassured me by placing my items aside and once over added ill see you then. Arrival time, and i was in and out in less then 30 minutes. To concluded this well deserve review Nate is a must see for any product purchase or questions.A++ to him. Best experience!!!.
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July 2020 by Florette Ruggiero
The Metro rep was great being a senior citizen he took the time to make sure I understood everything. And got my problem straighten out. I highly recommend this Metro store to go to.
