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February 2024 by alicia Fernande
Absolute worst staff ever. Employee lied about an exchange of a phone that was only 3 months old. Refused to let me speak with a manager. Treats customers like trash so unprofessional.
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February 2024 by American Sasquatch
Best Metro PCS store I have ever been to, and I've been to a few!!! Tina and Christian will go out of their way to help you and make sure you get the best service you can possibly get? I could not believe how smooth things went and I regret wasting my time at the other Dorrance street store in downtown providence. Trust me, you will be better off going to Elmwood Ave?
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January 2024 by Diamond Melendez
Just got off the phone was left unseen she left me on the phone laughing joking with other people at least put me on hold the ignorant I felt just now smh now they don't even answer the phone definitely 1 star terrible customer service and assistance metro please talk to ur staff
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December 2023 by Marisol santiago
Christopher was extremely helpful I'm tremendously great full. He was polite and knowledgeable young man. ..metro man
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November 2023 by Katherine Rodriguez
Chris was supper helpful! Answered any questions I had and he also helped me with a deal on this promotion going on. He was amazing, Thanks again!
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November 2023 by Eulalio Coste
Fantastic
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April 2023 by Estela Calcano
Nothing beats eating Chinese food, grabbing some fronto and buying a new phone all in less than an hour ? thank Goodness for the way this metro is set up and located.Great customer service, quickly got my brand new phone and service switched over at a great price with no lease or commitment. Was helped by Cristian who made everything easily understandable and the experience was delightful. Love going into places and seeing diversity, smiles and laughter shared between employees and customers, and that’s exactly what you see over at this metro. Super excited for my new phone.
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April 2023 by Chanell Diaz
Went in to ask about changing my moms phone the kid ask me how old is she I’m sorry but it doesn’t matter how old my mom is for you to call her old I’m asking you to switch my moms phone not for any opinion that is very unprofessional and rude he should of never said that
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November 2022 by Jenelle Conti
Nazareth was awesome!!!!! she went above and beyond for me . Thanks again :)
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September 2020 by John Barbosa
Sell phones at higher prices than others stores, they do not tell you that..
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June 2020 by Kimberly Renovales
i like this place cause you can go here to pay your phone bill and alot of people go here to pay there phone bills and to buy a new phone. and the customer's are there to help you with anything you need help on, on your phone or the bill. they have all type of models of phone that you can buy but there phones are expensive. but it's a great deal to buy a phone there. the place looks nice inside and it's big and they sell alot of good phones.
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September 2019 by Laurence Bell
Metro did come along way from being that bootleg phone service. a little more respectable now
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July 2019 by GiGi
Great prices.
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June 2018 by Viv R.
I have been with Metro for many years now. I went into this location because my phone wasn't working. The girl working there was so rude! When the other employee was trying to help me with my problem she kept butting in and undermining him. She tried to say that my phone was the problem (even though I've had it for several months now) and tried to say that there is nothing they could do for me. She was rude and so unprofessional. She gave me wrong information and I feel like it was because it was 45 minutes to closing time. Last I checked the employees get paid until 5pm so if I'm in there before 5pm I deserve to be treated well and for actual time and patience to be used when I come in with a problem. Later on an associate on the phone helped me and found out what the problem was. Even though she said it was my phone it WASNT she just wanted me out of there so bad so she could clock out. Such a bad experience here. Never going back to this location.
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May 2018 by ADEMOLA JONAH
Question was answer.
