-
March 2024 by Bunny Sunny
Lisa Ferlit at this location is a gem! Attentive, knowledgeable, she will get you your maximum return! Highly recommended
-
March 2024 by Wayne Tripp
Took my tangle of questions and cut a clear path toward providing answers with aa knowledgable smile.
-
February 2024 by Aaron belliard
Lisa was great and knowledgeable. Appreciate her punctuality and fast but accurate service.
-
February 2024 by Rosa Padilla
Very knowledgeable and very friendly staff.
-
February 2024 by Jermaine Reed
Very easy to get your taxes done. Ask for Amelbi Olivero Familia ??
-
February 2024 by Danny Ngin
I have been going to H&R block for many years, quick, efficient and error proof.
-
February 2024 by Mariah H
They messed up my tax return for 2021 which cost me around 1500 and I had to meet with them many many times to fix it. At one point I came in to see what was going on and the lady at the desk told me they can't do anything and I should go home and wait for a letter from the state because they probably will mail me (Even though it had been over a year since the taxes were filed). This is the same state that sent me an email that I had a notification in the online portal, and the notification was that they had sent me a digital letter (not an email) and the digital letter was that they had sent me a regular letter, and two days later the regular letter came and it was informing me I had signed up for their online portal and would receive notifications there. If they were mailing me I would know it.Their main goal always seems to be to get you to go away. It's always 'I got your info I'll do this later and email/call you' and the email or call never comes. You have to keep following up to get anything done. If you're following up for a status update it starts with 'oh it takes 2 weeks' then 'it takes 6 weeks' then 'it could take up to 6 months' then eventually 'just go home and wait for a letter in the mail.' They keep the door locked if they have no appointments, honestly I would not be surprised if when I knocked instead of opening the door they turn off the lights and hide. Luckily I don't have to go back.They put in a customer care request to get me a refund, and I had to follow up with them 4 times over it for 10 weeks waiting on the refund, and still never actually got a call from the branch like the customer care team said I would.
-
January 2024 by Lynette Therrien
Staff is awesome no issues with staff its the prices they need to be more reasonable on regular tax returns anyone can do a regular return i did my own taxes on line and once took 25 mins so basically for a 25 min tax return fees of 400 is just unreasonable
-
April 2023 by Sherry Dibiasio
Eleanor Guyon is the best!!! She goes out of her way to make sure I get the most back, and even gives me great advice for next year!
-
April 2023 by LIFE WITH TREY & CIARA
I will recommend H & R block to anyone! I will surely make sure I recommend Lisa, she is literally the best and so incredible!
-
April 2023 by John Taliaferro
H&R Block. Cheryl in Providence. Stay away. In a hurry, not return messages. Danger
-
April 2023 by Jon
$525 to file joint taxes. Outrageous pricing
-
March 2023 by Makayla Turner
Lisa is amazing, but there's really not a lot of communication about what's going on. I left with a lot of questions even though I asked a few as well. More communication would be great.
-
March 2023 by J B
Extremely slow. I would never come back to this location. It’s a once a yr simple task. It shouldn’t be this complicated. I made a pointless appointment. They scheduled me in at 11 and wasn’t seen until a hr later. This location is the worst.
-
March 2023 by Satra Nay
Fast friendly. Assisted pay deducted from tax on my 401k withdrawal 1099R. See it on screen made me feel sure. I'm gonna do this again here at H&R Block
