Haverhill Collection
Jewelry StoresHours:
91 Clemence St, Providence RI 02903 Hours
About Haverhill Collection
Haverhill Collection is highly praised for its beautiful jewelry and exceptional customer service. Customers appreciate the high quality of the jewelry, noting that pieces like necklaces and bracelets are well-made and worth the price. The company stands out for going above and beyond to ensure customer satisfaction; they often send replacement or repair services free of charge and provide convenient return labels for repairs. Many reviews highlight how the staff are kind, helpful, and communicative throughout the process, keeping customers updated on repairs and exchanges. One customer shared a touching story about purchasing a special necklace for a loved one's milestone, with the staff reaching out personally to ensure timely delivery, making a meaningful gift even more memorable. Another customer expressed gratitude for the company's integrity after a lost package incident, as Haverhill promptly arranged for a replacement, saving the day. The team is also praised for their willingness to help personalize jewelry, such as exchanging stones on a necklace, with staff suggesting better options. Overall, Haverhill Collection is recognized not only for its beautiful jewelry but also for its trustworthy and attentive customer service, making it a favorite among buyers who value quality and care.
Most Recent Reviews
June 2023
Haverhill’s customer service is unparalleled! My bracelet broke twice recently and each time they sent me a UPS label to return it and have it repaired free of charge! I love my Haverhill jewelry and could not be happier with my experience. I will definitely be a repeat customer.
March 2023
Haverhill’s customer service is unparalleled! My bracelet broke twice recently and each time they sent me a UPS label to return it and have it repaired free of charge! I love my Haverhill jewelry and could not be happier with my experience. I will definitely be a repeat customer.
December 2022
I purchased a bracelet with my children’s birthstones it was very nice and delicate..I asked the woman on the phone about wearing it all the time and she said they all wear theirs everyday… well after over 2 years I haven’t taken mine off once and it looks like the day I bought it in fact I’m ready to buy another!
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