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September 2023 by Ana Alejandre
I went to Elite for a variety of issues (concussion, ankle sprain, meniscus tears, etc.) on and off for about five years. The physical therapists were generally quite helpful, and it was an overall positive experience. That said, they over billed me and I overpaid after hitting my out of pocket. This would be an easy problem to solve with a refund. However, I have now been calling for a full year attempting to get my money back. It has been a wildly frustrating and baffling experience essentially doing the same thing over and over again. I would encourage anyone going to Elite be very weary and diligent with their health insurance company and payments. Despite the decent level of care here, I will probably never go back because of this.
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May 2023 by Stephanie T.
I sprained my ankle for the first time in my life last October and my orthopedist recommended physical therapy. After doing research, I found Elite Physical Therapy. There are two locations in Providence. My experience was with the 285 Governor St location. There is a huge parking lot and is easy to navigate to when there is no construction. A few times, there was construction and Governor street was blocked so I had to go around it. It was easy to make an appointment. I first came for a consult and then made a plan with Shemaiah on how I can improve. The appointments were scheduled for a few months at a time. After the sessions, I definitely felt my progress improving. Shemaiah is personable and really friendly. She wants to see you improve and will work with you to obtain your goals.Their billing is done by a third party and after calling Elite Physical Therapy and their billing office multiple times, I finally got my patient refund after 4 months of waiting. I am not sure why it took them so long to process the refund and when I asked, they had no answer. Other than the patient refund issue, the space is clean and spacious. After a few months of therapy, my ankle was a lot better and I was able to walk normally.
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February 2023 by Stephanie Tam
I sprained my ankle in October and my orthopedic doctor recommended PT to me. After doing research, I found Elite Physical Therapy. It was easy to make an appointment. I first came for a consult and then made a plan on how I can improve. After the sessions, I definitely felt my progress improving.Shemaiah is personable and really friendly. She wants to see you improve and will work with you to obtain your goals.Highly recommend!
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February 2023 by Ba Da Ben
After a number of substandard PT experiences, which ranged from condescension to oddness to the point of doubting their advice, I am blown away by Elite's professionalism and talents. I had knee and back issues, and JP gave me exercises that targeting the problems and worked fast. Everyone there is friendly and enthusiastic, engaged and they listen to you carefully. I feel so lucky to have found them, as I really couldn't ask for a better experience.
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February 2023 by Arnold Herman
From the time I made my first appointment and o each subsequent visit, I was impressed by the demeanor of everyone in the office, from the receptionist to my PT Daniel Gardner and the PT student Casey. The office is immaculate and the calm, considerate (for my age and PT problems) care I have received is very reassuring and very professional. I am delighted my rheumatologist Dr. Patricia Soscia referred me to such a good place.
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December 2022 by Mavis
I really am grateful for the care that l received here. The setting is very hospitable and the PTs give you one on one attention. Liz (under the instruction of Deryl) was very knowledgeable and was patient with me throughout my sessions. She also gave the best massages! Unfortunately I relocated but I highly recommend Elite Physical Therapy to anyone in the RI/MA area.
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December 2022 by Justin Lang
Came to Elite for help with back pain. JP got me back active quickly! The environment is light and supportive, other staff were encouraging even if they weren’t working with me directly. JP was able to assess what my issues were instantly and get me the necessary workout plan to build my strength up to keep my back pain from recurring. I would recommend anyone with PT needs to go here.
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December 2022 by Stephen Cribben
Shemaiah is fantastic! I came in hardly able to walk and left able to run. The whole staff, including reception, were always friendly and professional. I’d highly recommend!
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December 2022 by Sonia W
I had my PT at the Governor Street location and the whole team there is fantastic, I highly recommend them. Not a single issue or concern the entire time. They are patient and extremely supportive.
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December 2022 by Jeremy Mumford
These folks are fantastic - they really know their craft, especially Mark
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September 2022 by Marianne Hadzima
The physical therapy staff are professional and friendly. They listen to your concerns and adjust your treatment accordingly.
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September 2022 by Mavis G
I really am grateful for the care that l received here. The setting is very hospitable and the PTs give you one on one attention. Liz (under the instruction of Deryl) was very knowledgeable and was patient with me throughout my sessions. She also gave the best massages! Unfortunately I relocated but I highly recommend Elite Physical Therapy to anyone in the RI/MA area.
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August 2022 by Vikram Mathew
Knowledgeable and friendly physical therapists, helped re stabilize and strengthen my shoulder
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December 2021 by Elaine Hardman
Highly qualified medical professionals. Organized, consistent approach to your care. Highly recommend.
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July 2021 by Michael Morisy
The EPT team is amazing. Wally and Julie are incredibly knowledgeable, running through questions with clear answers and explaining every step of the process.
