This CVS pharmacy is located in a large Hispanic neighborhood and serves the local community, including patients from a nearby free clinic. The store is noted as being very organized and clean. It offers a large selection of vitamins and supplements. For convenience, prescription instructions can be printed in Spanish to aid understanding. Customer service experiences vary. Some staff members are described as hurried and not so friendly, with a strict return policy that requires a receipt, which can frustrate customers. However, other interactions highlight exceptional service. One supervisor is commended for handling busy lines professionally, while a manager is praised for being professional, proficient, and taking time to listen and resolve a complex issue thoroughly, even in a busy environment. Overall, the pharmacy is seen as performing an important community service in the area.
One particular staff member has been less than helpful on more than one occasion. It isn’t that hard to just help the customer instead of taking extra time to point out what you think they should know about your inefficient work flow
January 2024
Drive-through needs help pharmacy needs help but the store is cool
October 2023
I want to return a CVS ibuprofen pillWhich has the cvs logo on itN it’s unopenedThe associate says I can only return with the receiptBut I didn’t ask for the receipt when I checked outShe didn’t even ask if I can use the bank card to look up the purchaseN refused the returnVery rude policy ! !
