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May 2023 by Google user
Most useless CVS in the planet. They're open around 6-7 hours a day....11-6p and similar. They're surrounded by hotels and the convention center and they're never open. You can sit outside and watch countless people try and enter the store in the morning and evening. It's a joke.
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April 2023 by T P
Most useless CVS in the planet. They're open around 6-7 hours a day....11-6p and similar. They're surrounded by hotels and the convention center and they're never open. You can sit outside and watch countless people try and enter the store in the morning and evening. It's a joke.
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April 2023 by Mlchael Morris
Poor service!The computer has been down 5 out of the 15 times I've been to store,wasting lots of my valuable time.
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September 2022 by Kenneth Oh
I was put on hold by automated attendant for more than an hour from 3;20 PM. So I hung up. It's real bad. Typical CVS service.
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July 2022 by D H
Sometimes the line is atrocious however, that can be said about many places certain times may be busier than others... But, its convenient location get me coming back time and again.
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May 2022 by Kate Stevenson
BEAUTIFUL ARCHITECTURE! easy to navigate. quite clean, laxatives were easy to find. Sexy workers too! MEOW! purrr! great view of the capital ;)
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March 2021 by Ana P.
Received my COVID vaccine here today and I couldn't be happier! Thank you to the amazing staff and pharmacists! They made the process seamless!
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September 2019 by Lindsey S.
This is perhaps the most despicable pharmacy I have ever encountered. The pharmacists at this cvs location lack empathy, professionalism and kindness. There is not enough room for me in one review to share the issues I've had with this location over the course of the past 2 years, but today is irredeemable. I had been attempting to call the pharmacy over the past two days and wasn't able to get through. My time on hold totaled at over 30 minutes. When I finally gave up and went to the pharmacy today to speak to them in person, while waiting to be helped I witnessed the pharmacist complain about the phone ringing and say to her assistant "the phone is my last priority today. You know what? I'm just gonna unplug it." And she unplugged the phone and completely ignored it as it continued to notify her that a customer was waiting to speak with a pharmacist. I've never witnessed a more ignorant response to a customer in need EVER, and I will certainly not be returning to any CVS to refill future prescriptions of mine.
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December 2018 by Glen J.
If I could have made my point with a lower star rating I would have given them a negative five. I have been using CVS for my prescription for sometime. The store I use mostly is in Charlestown Rhode Island, and the people are great, helpful and very nice. But the Corporate Policy they have is not. My health insurance, (United Health Care), company has a negotiated payment for one of my prescriptions for about $30.00 which includes my copay. However, on occasion my pre-approval runs out and the health insurance will not cover it until I get an updated pre-approval. CVS THEN CHARGES ME SIX TIME WHAT THEY EXCEPT FROM UHC insurance, $180.00. So I have moved my prescriptions to a privately owned pharmacy and they charge me the $30.00, the same amount UHC gets paid. Why would CVS gouge an individual, an elderly person like myself. There profits remain intact when they pay my insurance only $30.00 why must they charge me $180.00. They are acting like the pharmaceutical and charging what they want, price gouging and are politicians let this go on?? Why is there no regulation when it comes to the health of the people??? Trump said he was going after the pharmaceuticals, he should keep his promises and include the pharmacy,s. Glen Johnson
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June 2018 by Ferguson K.
My mother and I came for the day from NYC to visit my son and see a show.we checked into Omni then went to CVS just to look around. I carried one bag with me from hotel. Very helpful and friendly workers. Mackenzie and I believe the other girl was Jasmine. Very polite and respectful. When we got back to hotel I realized I was missing my red tote bag. My heart sank. I had my son's passport birth certificate in there. I we ate breakfast in the hotel restaurant. I thought maybe I left it there. I left my mom at hotel and ran back to CVS like a crazy lady. As soon as I saw Mackenzie I asked her about the bag. I believe Jasmine knew about it too. Thankfully, Mackenzie pulled it from behind the counter. I was almost in tears. I am so thankful for these workers. Please know and appreciate that you have honest and trusting woman working hard for you and looking out for customers. Thank you so much again. I won't forget you
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May 2018 by Robert S.
This CVS, like all others is convenient, well stocked and prices are appropriate for a convenience chain, not a value chain. Went to get some medicine and I was the only one at the Pharmacy counter and both the pharmacist and the assistant just said, wait a minute....I was there for a while before the assistant came to wait on me. Everyone is different, but if I am in customer service and I have a customer right there in the counter, waiting, I would assist that customer first instead of just going through the online and phone orders, which have no one in line waiting for them.
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February 2018 by Horto Lanus
Great customer service