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September 2023 by Collins Dawson
Horrible service! I went in for notary service and this guy just talking to colleague for almost an hour totally ignoring me. No wonder this branch is closing. No customer service. What a shame!
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September 2023 by Theresa Wright
I don't use that babe but it's always a line everybody's mad there's only one teller when she stands out front of the bank helping everybody with the
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May 2023 by Gladis Gutierrez
3 employees. Which one more slow. They have 3 speeds. SLOW SLOWER and SLOWEST
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April 2023 by Amanda Sanchez
This branch is super slow!!! They seem to be very disorganized. Most of my time is spent waiting in line. And then when you finally get to a teller, you get rushed through your transactions!
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November 2022 by Darb C
Went to this branch with a account problem that required a manager.So after a small wait I Was greeted and sat down in the office to addrthe problem. The woman who was attempting to assist me could not had acted any more as if I was a nuisance and was extremely rude with her demeanor.Will not b using this branch for banking ever again.So in closing. I'm sorry to had bothered you miz bank manager
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November 2022 by B Couture
Went to this branch with a account problem that required a manager.So after a small wait I Was greeted and sat down in the office to addrthe problem. The woman who was attempting to assist me could not had acted any more as if I was a nuisance and was extremely rude with her demeanor.Will not b using this branch for banking ever again.So in closing. I'm sorry to had bothered you miz bank manager
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August 2021 by Maria G
CHRONIC wait times ….they clearly don’t care about people having jobs and can’t wait in line for ever !!!!! Their excuse is they are working on improving their system …..unacceptable!! Worst branch EVER…..oh, and their rude to top it
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December 2020 by a l
Horrible bank holds its own checks for 3 days. My other bank allows mobile deposit and half of the funds are available. This is the second time citizens has held a check it’s ridiculous. Do not use this bank
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April 2020 by John D.
I have had a checking account at Citizens Bank for many years. I wanted to use the drive thu window today to make a deposit, but two different branches in Cumberland,RI no longer have drive thu windows to make a deposit. They have signs up stating they are doing business a little different because of the coronavirus for my safety. I would rather do my business from the window of my car. What could be safer than that? It's apparently safer to get an actual test for the virus through your car window, because that's how most of the tests are being done now. Is there a citizens bank left anywhere with a drive thu window?
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March 2020 by Alex Lacasse
Horrible bank holds its own checks for 3 days. My other bank allows mobile deposit and half of the funds are available. This is the second time citizens has held a check it’s ridiculous. Do not use this bank
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August 2017 by Dianthia Costa
Handicap accessible
