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410 S Main St, Providence“Zipcar is wonderful . My name is ************************* and anytime I have an issue with zipcar they immediately *************** have to remember this is a car sharing company meaning someone people are careless and often times dont report the issues with vehicles . Zipcar is great car sharing app . Only issue I have is that my payment method still wont update please please please fix it zipcar gladly appreciate it”
“Won't go anywhere else for a rental again. No large corporate nonsense. No hidden fees. Simple easy fast and cheaper than all the big companies. Local decent good people working there too.”
“The employee that helped me (Britney? unsure of spelling) at the Silver Street Providence location was incredible at her job and she deserves a raise. She was extremely attentive, supportive and efficient throughout the entire transaction. When I arrived to the location (on 8/20/24 8:32am) to pick up the request I made for the "Managers special", I was pleasantly surprised to receive a vehicle far nicer than I expected (Kia EV6). I have never driven an electric vehicle and was slightly uneasy but willing to try. Britney was able to make the process so easy for me to understand, and did so in a short amount of time. Whenever something came up that I was confused about during the transaction, Britney responded with confidence and with empathy. It was important for me to share the positive experience I had working with Britney because while I was there, I witnessed other customers take out their frustrations on the Hertz employees. In spite of being treated harshly by unsatisfied customers, Britney handled each transaction with grace. I hope Britney will be acknowledged for her professionalism. I will be renting from Hertz again, simply because I was treated so well with this transaction.”
“I don't leave reviews often but I had read a lot of negative reviews here when I was looking for a rental car in the area. Recently took a 2 day trip in the area and needed a car. I couldn't call directly to the office as others pointed out in their reviews, but I talked to a rep then was able to reserve a car online with the pay later option. Avis is a 10 min walk from the train station, they had my car waiting for me, check-in & return process were quick, car smelled good, it was clean, and ran well for the 2 days I drove it around.”
“There was no mention that the Kia soul I reserved was unavailable until after I signed the paperwork. I would not have rented here if I had known. Make sure you check with them to make sure the car you reserved is the car you’re getting before you sign ANYTHING.”
“Great service. Reliable cars, reasonably prices. Jenn is very professional & I would recommend this buisness to anyone who is looking for a great car whether its a personal car or a rental”