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March 2024 by chris saker
They have 1 teller working while there’s 7 people waiting in line, the 1 teller spent over 20 minutes with this guy and nobody seems to care that we are all waiting. They have other 2 tellers working but they’re counting money. This is legit so painful that I’m making a review while waiting in line. 80% of people here need a withdrawal but the great bank of Bank of America only allows you to take out $3000 max through ATM. If they fix that the bank wouldn’t be this busy, but hey what do I know.
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February 2024 by Melissa M
Came in an hour and 15 minutes before closing. They made me wait 45 minutes until i decided to leave. The teller that came over to talk to me made me feel like I was a criminal coming into the bank. I felt as if he tried to persuade me into leaving by saying I’ll have to wait awhile before I’m seen. I’ll go open an account at another bank before I come back here again.
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February 2024 by Gordon Lawless
Nothing at the moment
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December 2023 by Yousef daher
Bad servic??
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December 2023 by Nicholas Spencer
Sat with Matthew Wafula to open a new business account. He was very knowledgeable and a pleasure to work with.
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November 2023 by Sonner F.
Worst Bank of America in Rhode Island service is not adequate. That wasn't that. I knew that Bank of America is not that bad of a institution. I would really start back with them. Use your branch your local branch wisely.
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November 2023 by jake hanley
Awful experience. Tried to open account at 4:20 when they close at 5 and the told me they couldn’t help me. Edgar was awful and should be fired
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November 2023 by Luis Gomez
I received excellent service, the managers are the best and the tellers are very professionals.
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November 2023 by Amalia Pineda
Went to the bank this morning, wow great service in the waiting area!
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August 2023 by EL C.
I go in nice and early to open up an account. Once I get there a gentleman asks me if I need anything and I tell him yes that I would like to open an account. He then says ok give me ten minutes I'll be right with u have a seat. He then goes back to chit chat wit co-workers. I'm the only one waiting and nobody is ahead of me plus I came in early so that I can leave early . Customer service sucks they need better staff to attend clients.
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July 2023 by Frank
I stopped by the ATM drive-through to get some cash and the machine ate my card. I went inside, and the clerk was very rude and nonchalantly told me to cancel my card and order a new one, but that I am out of luck today in the moment, horrible machines and horrible service.
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July 2023 by Dub K.
unless you are using the atm avoid this place. opens late and not ready.
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June 2023 by carlos contreras
Worst customer service they have a girl working there that is so unprofessional, no she doesn't even look presentable, and told me I could not make any cash deposit if is was not my account
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November 2022 by Liliana Rutler
I arrived at 4:30 and this location closes at 5pm. There were 3 associates standing there talking and none would help me with my transaction because they said they were leaving soon. They were friendly but refused to help me when there was 30 minutes left of their business hours.
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November 2022 by Nicole Forbes
They don’t answer the phone. I went in person and was told they couldn’t do anything for me either. I called the 800 number instead and they helped me much more.
