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November 2023 by MAX WOJCIK
Good service. Support the local biz over the big corps.
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October 2023 by RAMONA FIGUEROA
We went shopping and the girl who was there, seeing my husband's difficulty in speaking English, told me, "Do you or him speak" and then she laughs and comes out speaking Spanish. That's not funny. We are adults so they can treat us with RACISM because that is racism. what she did.
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August 2023 by Nick Rogers
If you're looking for anything automotive, this is the place to go. From fuses to even color match paint. This is the only place I'll have paint made from.
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June 2023 by adrian brown
Love the ladies and gentleman at this place. Very friendly and knowledgeable
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January 2023 by Mark Zippo
5-stars, I drove there from an hour away just to have custom aerosol mixed.-Clean shop-Friendly staff-Mixed it right away for me-Perfect match-Great coverage-Layed out perfectPics don't do it justice, worth the $35
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December 2022 by Patricia Banfield
Very helpful. Even put new wipers on in the rain for! Suggested a foam windshield cleaner that worked like a charm.
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November 2022 by GoGetta413
SUPPORT YOUR LOCAL BUSINESSES! Great family owned establishment, staff is attentive, years of experience, & overall helpful!
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September 2022 by Brett S.
We stopped to get new windshield wipers, but we were not sure how to put them on. Michelle was not only willing to come out and help, but to teach us how to install them properly. For women's safety! Great customer service.
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June 2022 by Charlie Ledbetter
If I could give more than five stars I would, especially for Michelle. *Magic Michelle*. I bought replacement wiper blades here, and Michelle verified they would fit, etc. I go to change them out (easy enough) and for the life of me I couldn’t snap them in. I’m no mechanic, but I do alright with being handy. Still, no luck. Frustrated, I’m sure I was given the incorrect part and return to the store. Michelle is on the phone with a customer, and it seems pretty busy. Once she’s done, she hears me out with a smile and offers to come outside to take a look. My 20 min of frustrated effort disappears as she has them swapped out in under a minute. Then she apologizes because they’re short staffed and has to run back inside. My minor embarrassment was a happy price to pay for such great service. Thank you, Michelle!
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March 2022 by Amy B.
I needed to replace my broken windshield wiper in a snowstorm. I purchased the wiper from Action Auto Parts and couldn't get it attached. I returned to Action Auto Parts asking for help and Michelle couldn't have been nicer. She offered to help me and had the new one on in no time. She was amazing. Thank you, Michelle! We will definitely be shopping there again.
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February 2022 by Gayle R.
I have been going to Action Auto for years. Whether it was for a Vespa battery, oil or advice, they have always been friendly and helpful. Recently I bought some windshield wipers and they offered to help with the installation, thought I got this, but didn't. I drove over and the woman behind the screen came out showed me how not to read too much into the instructions and showed me how to install. She didn't just "just do it herself", she empowered me to do it myself next time. The gentleman that works there is just as great. Thank you all. AAP
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February 2022 by Richard Canedo
I came by on Friday, January 28 as a big snowstorm was rolling in. My car's windshield wiper had snapped off and I could not fix it myself. The women in the store (there were only women, a nice surprise in the auto parts world) were helpful beyond the call of duty! They figured out a) that the wiper had broken, so it could not be reinstalled, b) gave me a free replacement because I had bought the broken one there only 3 months before, c) diagnosed that the wiper arm (the permanent part on the car) was bent -- which likely happened whenever the wiper blade broke -- so I used their pliers to bend it back into shape, and d) properly clipped in the new wiper. This took some of their time and effort, plus replacing the blade, and it was all free. SO GREAT! Action Auto Parts (do not confuse with Advance Auto Parts; many people do) is the best, and they definitely have me as a loyal customer for life!!
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December 2021 by Dennis Bongiardo
Everything you need for your motor vehicle including but limited all your paint need in a handy spraycan..color matched
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November 2021 by Sam Pung
I came to this location at 795 NM Street on Tuesday November 2nd at 5:57pm. Upon arriving, I knew that I needed a light bulb and opened my hood to remove the blown bulb so I can head inside to ask for a replacement. Before I could enter the store, the salesmen locked the door on me and said sorry it's 6pm. I pointed to the clock on my phone to show him I had a few minutes left to make my purchase and pleaded with him to make an exception because it was dark and needed the bulb to drive home. If this is exceptional service, it definitely fell short. I don't normally write complaints or bad experiences but this is just unacceptable and they lost a sale. Attached to this review is a photo that is time stamped of the salesman ignoring me after pleading for his help.
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November 2021 by Sam P.
I came to this location at 795 NM Street on Tuesday November 2nd at 5:57pm. Upon arriving, I knew that I needed a light bulb and opened my hood to remove the blown bulb so I can head inside to ask for a replacement. Before I could enter the store, the salesmen locked the door on me and said sorry it's 6pm. I pointed to the clock on my phone to show him I had a few minutes left to make my purchase and pleaded with him to make an exception because it was dark and needed the bulb to drive home. If this is exceptional service, it definitely fell short. I don't normally write complaints or bad experiences but this is just unacceptable and they lost a sale. Attached to this review is a photo that is time stamped of the salesman ignoring me after pleading for his help.