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January 2022 by Nadine K.
Horrible first experience here. I'm going to assume he was the general manger and the fact that he didn't want to give his name is even more concerning because someone must of complained about you before. Very rude, doesn't know how to approach people and wouldn't even let me talk. if you had just asked the basic question you could of saved yourself from this horrible review on your store. Thank you very much for triggering my PTSD and ruining my shopping experience at this Stop&Shop. learn the laws and seek retraining first before approaching in such a demeanor. felt targeted and embarrassed. never had a issue at ANY STOP&SHOP BUT THIS ONE!
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July 2021 by Kim E.
2nd time I have seen a small dog in the store being held by the owner over produce items. These dogs were absolutely NOT service animals, just someone's pet. No one that works there approached the person. And good fun when it's barking so even if the employees didn't see it they could hear it. So disgusting! I don't care what I need, I'll never go there again.
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July 2021 by Matthew C.
The girl working at the deli tonight not only described what how I should order what I want in other locations but alternated her cuts making it easy to peel. She should be running the entire deli nationwide. Wednesday July 7th 2021. Promote that girl.
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March 2021 by Mike J.
I love this stop & shop location. It always has pretty much everything I need. It's small, but in a good way. Even if they don't have the exact item I'm looking for, due to low inventory everywhere because pandemic, they will usually alway carry an item similar that will fit my needs. The self serve kiosks are plentiful and easy to use. The employees are pleasant. Once I was using the self serve kiosk at night, and a couple in front of me scanned their item, and then this couple started to walk away without paying. I called attention to whoever was working that evening, because I know later at night staff is a little lower, and it was a little distressing to see someone shoplift right in front of me. They immediately came over and amended the situation and acted appropriately. The next time I shopped here they had security/police manning the stations, which made me feel very safe, and I love that the store decided to take a proactive approach to the situation. I will always continue to use this Stop & Shop location for all my needs as long as I'm in the area. Hopefully they do add maybe some more organic produce, but really no produce complaints in general. Much better than the providence stop & shop off of Branch Ave in providence, that I avoid like the plague! I wanted to add that whenever I ask for paper bags, if they aren't already right there, the employees are alway very pleasant and kind, and go out of their way to either immediately find me paper bags, search for paper bags, or show me where the paper bags are, so I can help myself. If they can't find any paper bags the employees will always ask the service desk, or just ask around in general about where they might be, and they never act as if I am bothering them. Thanks for that!
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February 2021 by Katie S.
Do not go here, drive the extra few minutes to market basket or literally any other grocery store. They are never stocked with produce/ meat , and it they have produce you have to search for anything good. One week they will have a brand then you go back and it's gone , never seen anything like that. The employees are rude and have very inappropriate conversations with each other right in front of the customers. At the beginning of covid they were decent with regulations ; now they do not even exist. People are not required to wear masks ( and managers say nothing) . Even some of the employees have their masks below their nose. People can walk whatever way up and down the isles so it's not even safe to be there anymore. The self check outs / registers are not cleaned. They actually are greasy to touch the credit card machines. Not to mention you can do self check out ( and pay for all your things) and watch everyone around you steal tons and tons of things with no security watching at all ( this happens almost every time i do self check out and makes me very upset). Very unfortunate because this grocery store is so close. If I could give it zero stars I happily would!
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December 2020 by Robert T.
Watched the customer service desk employees being rude to a customer. The manager was standing right there and allowed it to happen. He even refused to take/file a complaint about the employees involved.
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November 2020 by Adrain S.
When this store was built it looked great. Now it looks like a rundown shit hole. This location works with minimal staff.
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July 2020 by Yadiris R.
I Love & enjoy the savings especially when using the app & able to clip all off them, their meat always nice & fresh for a good price!!! So awesome to save on good quality brand food Thnks for every saving
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March 2020 by Michele R.
Produce is Horrific ! Everytime I by my produce here, which isn't much , because it's old . Something always goes moldy within 24-36 hrs . Varies all the time . Prices are off the Chart !! You walk to the back of the store , meat , fish ,Dept . All you smell is rotten meat . Gross
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September 2019 by Amanda F.
I love this stop and shop location. I always do self check out and now with the new layout I am in and out. The employees in the self checkout area are always very nice and there to help if my coupons don't go through! There is also a stop and shop gas station in the plaza so stack up those gas points.
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August 2018 by Leah F.
Employees are miserable and unhelpful at this location. With the main exception being self checkout ***** somehow those employees are always wonderful. But typically empty shelves for popular items and don't you dare try to ask someone to look in the back or grab one from the back. That would require them to assist customers. (They won't!!) save you're self the $$$$ And aggravation and go to market basket. Or travel to mass and go to that stop and shop! That's what I will do from here on out!
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July 2018 by Em K.
Staff is rude as hell and pay no mind to you when you have a question...I wish I could rate them 0 stars. Ridiculous.
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June 2018 by Kevin T.
This store is a hot mess, understaffed all over the place. The waits to check out are long no matter what time of day and the employees don't seem to care, just a bad experience all around.
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August 2017 by Jennifer G.
BRING BACK MY JIFFY BAKING MIX AND MY BLUE BONNET MARGARINE!!!!!!!.....This was one of my favorite stop and shops ( mostly because of the selection of organic vegis)...the employee's are great but lately they've stopped carrying things i usually buy....they are slow to restock and the produce could be fresher
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August 2017 by Marc B.
My family has been shopping here for a decade, spending no less than $8,000 a year. That is about to end. The front end of this store is a mess. It is impossible to cash out in under 20 minutes, any time, night or day. It is understaffed, and undertrained. Mis-marked prices, expired product, and cashiers who don't recognize "broccoli" guarantee a trip to customer service where you can wait another 10 minutes. This store is in crisis, and management needs to go into crisis mode ASAP.
