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April 2024 by Sean M.
Rarely do I review businesses low because I know tough days happen, mistakes happen, and as someone who works in the service industry, I try to give a lot of grace. But in my opinion how you handle mistakes is most important. We booked our appointment almost 3.5 months in advance only to show up, in the rain, and be told "no" as the owner flipped through her books. I mean that quite literally as there was a conversation, just shaking the head and saying no. We weren't going to stand and argue as other dogs were being groomed and I'm realistic that they aren't going to magically conjure another groomer for our dogs. I called after we got back home and asked when they do have our dogs booked in effort to see if we maybe added the appointment to the wrong day in our calendar and they just weren't in their calendar at all. I expressed that we were going on a trip which is why we wanted to have the dogs groomed and with everyone booking in advance, now we won't have the ability to do so. Of course, we'll just do it ourselves. I shared, while I'm happy they are popular (and they do a reasonable job which is why we go there), if they couldn't get us in, I'd expect, "here's a later time", "here's a date we can squeeze you in," ANYTHING. She then went on to explain the we must have called somewhere else because they only book 1 month out. I explained we have only exclusively booked with them so it wouldn't have been another place, and whether it was her or someone else in the store, they shouldn't have committed a date more than 1 month out if that's not standard. To note, both us and my in laws book there and regularly appointments are more than a month out. She then admitted there was another person who doesn't work there anymore that might have committed the future date. So if that's the case, how about you focus on what you CAN do instead of nothing at all. This was extremely disappointing and we won't be going back. I'd recommend they implement some sort of confirmation system to avoid this issue (because at this time it's just call and book and apparently hope they've written you in).
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March 2024 by Dolly Dari
I am VERY, VERY disappointed. I brought my dog to get a trim service this past Saturday. I first wondered to myself why they didn’t even bother putting a bow in her hair like they always do. That night I take her to go visit my moms home. While my mother was trying to touch her face my dog bit her. Which was a very strange behaviour. The very next day my partner realized that my dog had a cut on her FACE! A deep one at that. The least that they could have done was let me known what happened so that I was aware and also gotten her ointment for her bad cut on her face. It can be very dangerous if she is to catch an infection there. Wow I’m so hurt and disappointed. And no bow? No wonder, NUTS!
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January 2024 by Sharon CRAGG
I've been taking my furbabies to Jessica since she started. She always does an outstanding job and my Bella just loves her. Best Groomer!!
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December 2023 by theresa waldman
They always have time to cut my nervous babies nails.
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November 2023 by Lexi5 Five
The best place to bring your animal friend for a bath and haircut. They always do a great job. I love this place.
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November 2023 by Carina Duffy
Excellent results for a great price. I have tried other groomers and Puppy La Peu has been superior.
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July 2023 by Reigna Stewart
Started going here after PetCo let me down for the thousandth time and they always do a great job cutting my PooChin. He gets a lot of anxiety and moves a lot when being worked on but they never nick or injure him.
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July 2023 by Adam Nicastro
These girls are awesome!!!! If you go to another grooming shop … you need to stop going their and definitely go to Puppy La Peu .I have a golden doodle and I bring my dog nala their and they take such good care of her and do such a great job .. All 3 sisters
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May 2023 by Shane Jorge
I love Puppy La Peu always get my golden doodles hair nice and short
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April 2023 by Robert Sheehan
I stopped in there a few minutes ago to have my dogs nails clipped. The woman who helped me did a great job! Quick and painless for me and the dog. No hassle like at PetCo. I'll be back for sure! Great job!
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March 2023 by Kelcy
This was my first time coming here and I’ll definitely be back!! The attention to detail was just amazing. Not to mention she was super soft all over after! Thank you so much!! Will now be my go to spot to bring Serenity.
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February 2023 by Helen McKay
I just had my pup lil bears first hair cut there they did a amazing job..im so happy with his cut their customer service was Aplus I will not go any where else im very happy and I thank you all there very much
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February 2023 by Christine Kamar
Very professional. The only place I bring my big dog for grooming. They do a great job.
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November 2022 by Elderise Lima
I’ve been taking my dog Drake there and he always comes out looking and smelling amazing ? Really pleased with their services ?
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October 2022 by Lilly Brody
My two standard poodles were in desperate need of grooming. This was my first time using Puppy La Peu, they did an amazing job and I will definitely be returning!
