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February 2024 by Ana Ruth Lopez
Excellent place
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February 2024 by Adam Silva
I can’t believe I keep giving this place another chance. Portland Maine has 8 inches of snow stays open. Pawtucket ……..2 inches closes, what’s joke !
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January 2024 by Cassandra K. (OhiChicken)
I've never had a problem here. The lunk alarm is more of a decoration than anything. It has gone off before, but seems to be accidental since there was nothing happening that would've triggered it.There's 2 specific machines that face each other and it's kind of weird to be face to face with a stranger, so maybe turn that specific machine around to face the mirror like the rest of the machines... The women's locker room is always relatively clean. I wouldn't perform surgery in there but I also don't feel grossed out.Black card membership area feels bougie which is nice. I've only tried the massage chair though, my next goal is to figure out the hydromassage. It sounds daunting but I'm sure I can figure it out.
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January 2024 by Rolbis fdez
Staff talk to you like if you work for them, I brought my son to do some workouts and the policy is if you bring a guess you have to stay there (which I didn’t know) so the guy name Adilson goes hey hey!! When I was on my way to my car to wait for my son in the car, “it doesn’t work like that” with a bad actitud, staff needs customer service training “if I don’t know something there is an easy way to explain, not try talking to me like if I’m your maid. Then I decided to cancel my membership because of customer service, when this new kid asked me the reason why I’m canceling, a girl named Celina told the new kid to write “policy violation” I’m canceling because of the staff, there is no violation, doesn’t make any sense, and at that exact moment another young lady canceled for the same reason. Hope this comment gets to the owners because you will be loosing a lot of customers because of these 2 stooges “Adilson and Celina” get some management training!! I was a member for 3 years!! Pretty much since they opened the place until had to cross some words with their staff. Done!!
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January 2024 by Adriana Margarita Solipa Castro
It has become one of my favorite places, thank you.
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January 2024 by John Grayson
It's a gym. Do not go by the online crowd meter it's never right.
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December 2023 by Suela Johnson
I haven't been happy since I've signed up. There was one staff person that made me feel uncomfortable in his problem solving department. Then once you give them access through the routing number oh boy watch out. There's no problem pulling out my money however if there's a error good luck getting your money back. Matter of fact you won't get your money back.
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December 2023 by Pamela Smith
My home membership is in Venice FL. I recently visited 2 Planet Fitness locations in Nashua NH and had a home membership in North Attleboro for about a year. The Planet Fitness here in Rumford has been my favorite of all those locations. Very spacious. Plenty of working equipment. Friendly, helpful staff. Clean environment. Not overly crowded. Glad I get to enjoy it 7 more times this month on my black card. ?
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November 2023 by Roberto Rodríguez
Excellent place to exercise, I know it is a fitness planet but it is very different from some that I have visited, it is very clean, organized, everything is very well structured, you can go calmly and enjoy a very good atmosphere. (In the past, I had stopped visiting the gym, specifically Planet Fitness in Pawtucket because the staff was a little racist and grumpy) I decided to give it another chance and I loved it. I must also say that the staff is very friendly. 100% recommended
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November 2023 by Paul Roe
Love it there. It's a good atmosphere inside the club. They have top of the line massage chairs and lay down. Top of the line tanning booths and beds. So glad I joined. I can't wait till I have time to go again and again
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October 2023 by Lauren D'Andrea
The place was clean all the machines were working! It wasn't to busy! The location is perfect!
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August 2023 by Jonathan Martinez
Very clean space. Staff are friendly, helpful, and professional. Never had to wait for a machine. Dumbbells go up to 85 lbs, which will be enough for many beginners & intermediate people focused on hypertrophy. Good amount of benches, Smith machines, and cable machines (more than previous, non-PF gyms I’ve been to, which is cool). Crowd is mixed in terms of age & body type/ability, so all should feel welcome here.Only thing missing is a lateral raise machine for side delts. There are 3 overhead press machines, including an iso-lateral one, but I have elbow tendonitis, so I need a side lateral machine to get a complete shoulder workout. Was kind of surprised that they don’t have one as I’ve seen them in other PFs. Would love to see one added or have one of the overhead press machines swapped out…make this happen and it’s a 5-star rating.
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August 2023 by Judy Blake
Incredibly knowledgeable staff, clean facilities, equipment in perfect shape and nice people to work out with. Great Planet Fitness!!!
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August 2023 by John Datel
Unfortunately I can’t give more stars the club at Ann Mary way is never kept up you get there at opening and you can tell the closing staff did nothing empty soap dispensers weights never put away and the district manager is a incompetent with zero people skills
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July 2023 by Angela M.
I was a paying customer at this planet fitness for over 5 years & just recently stopped my payment every month with them and have switched to another gym. One day after working out I wanted to tan and asked the front desk to go tanning- it was a huge problem I guess. Adnildo- or something like that- seemed extremely bothered I was asking to go tanning. Told me to press any button on the screen and to go into any booth.. weird but ok. Went into the booth and stood there waiting for the tanning bed to turn on after 10 minutes I went back to the front desk and Adnildo said "we'll what did you expect you didn't even press the right button or tell me what kind of bed you wanted" after instructing me to press ANY BUTTON on the screen and go into ANY booth. Started having an attitude with me because he wasn't doing his job and I guess I should have known everything and he was upset about that lol. Started giving more attitude and told me he would just cancel my subscription in front of other people at the front desk. I had him cancel my membership right then & there after giving planet fitness 250$ of my money every year for over 5 years. Get better people who actually want to do their job & are nice to customers & you will get returning customers! I really hope this Adnildo kid still doesn't have a job there... big down side to the establishment!!!
