O'Reilly Auto Parts store #6325 in Pawtucket, Rhode Island, located at 350 Cottage Street, is known for its helpful and friendly staff. Customers frequently mention the knowledgeable and accommodating employees who go out of their way to assist with various vehicle needs. For instance, one customer appreciated the staff’s effort in helping identify the correct lug nuts for aftermarket rims, resulting in a positive experience and loyalty to the store. Others have praised employees like Shawn and George for their quick, polite, and informative service, whether replacing brake bulbs or providing vehicle advice. The store also offers useful free services such as battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Additionally, they resurface brake rotors and drums, and provide a free Loaner Tool program for those who need tools not in their possession. Customers feel confident in the store’s staff, who are always ready to answer questions and provide the best service. Overall, the store is appreciated for its excellent customer service, reasonable prices, and helpful staff, making it a trusted place for auto parts and vehicle assistance in the area.
Great customer service by the girls behind the counter. Thank you.
November 2024
The staff there are always knowledgeable! Quality service and excellent repair with the customers. Specially with me
October 2024
Absolutely fabulous crew, very knowledgeable and will take the extra steps to get you what you’re looking for. I went in for bulbs thinking I knew what I needed but I was wrong and the people here made sure to get me the exact bulbs I needed for all my blown out lights 10/10
