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February 2024 by Sue Scothorne
Best collision shop in the state! They have done a beautiful job with my car in the past. Jackie is the best!
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February 2024 by Chris Bray
AVOID AT ALL COSTSFriendly but I've had to bring my car multiple times bc they didn't fix the issues with my car and even broke my remote starter when trying to fix unrelated problems. They also failed to fix dings ive mentioned more than once.Theyre also impossible to get a hold of via the phone. Ive called every day of the week for 2 weeks and I never get a call back or they call at a time I explicitly said NOT to call.Id go elsewhere but I already paid them so I don't want to pay for all this all over again.
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February 2024 by Deven Lizotte
Horrible experience. Glad I made the decision not to do business with this company. The second I walk into the place I get met with attitude from the women running the front desk, she tried to talk to me like I was stupid. Word of advice for the shop owner, get rid of her. If that's how you treat a customer you can bet your a** I'm not letting you touch my car.
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January 2024 by Gineen French
*****Warning stay away from this company.****?I dropped my car off after a car accident, on 11/1/23...they called me after 2 weeks and said they couldn't fix it, that they considered it totaled.Yet they already got one estimate from the insurance company, on 11/9/23 and should have started the work ...then preceded to get 2 more supplements, never touched my van the whole time.. and ended up throwing out the insurance guy out of the office cause they didn' like his last estimate. , I had a rental for the month, I decided to take the van to another shop, and was told that I would have to pay a storage fee of 1,400.So I had it towed out of their lot and brought to Leers autobody.Crown never put back my front end, they kept it.I am seeking an attorney for this matter As I no longer have my rental, nor a spare car to use. My van is still in the shop.
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October 2023 by wilnery carrillo
Great experience. Service was excellent
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October 2023 by marco herrera
This place it’s a big scam, don’t bring your car here!!! They called me three weeks ago saying they was going two install two brand new doors in my car then when I went to pick it up it was two used doors with scratches in the interior and that’s 7k+.Service: Painting
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September 2023 by Alex Rodriguez
The best service In town! They make sure the work is done right & keep you updated every step of the way! Couldn't have asked for better service! If anyone needs anybody work this is the place to go!
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July 2023 by Jessica W
They put in minimal effort into fixing my car. They didn't even bother to replace the license plate holder. They just screwed it right into my front bumper/grill. I didn't complain about that, but I returned because there was a rubber piece hanging off of the roof. The employee was nice and pushed it back on as good as he could so that it didn't leak. The rubber piece was never replaced when they *fixed it*, so it was stretched a little, and he said he would order a new one and contact me when it came in. I forgot about it and just remembered because I was hit by another car today, and the airbags didn't go off. The tow truck driver said that the parts used to replace my bumper were cheap and not Toyota approved. I was stopped at a light, and my front end was crushed so quickly without the airbags deploying.
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June 2023 by Glenis Delgado
I took my car for repair after my accident last November and I had a tire change and they kept my spare tire. I only noticed now because I was going to use it, I call talk to the supervisor and she was very rude to me didn’t even let me explain what happened she said she was are and hang up on me. I noticed that they are over priced they charge me a total of $432.82 for a new tire. I don’t recommend doing business with them.Services: Painting
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June 2023 by Michael C.
Rude Customer service basically ignored me for 1+ year for a simple plastic part for my light of my car. This place disgusts me especiialy with how Mellissa the manager turns off the phones cause "its too busy" then goes to "shes in a meeting" Out of nowhere. Their very childish please avoid this place at all costs NO COMMUNICATION! FUCKING CHILDREN if you want to wait for your car to never be finished go here. They dont answer voicmails so I suggest going in person cause that was the way they misteriously had the piece in the back. Just please dont spend your money here its not worth supporting a buisness that dosent show any lorality torwards elders.
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May 2023 by Kimberly Gaitan
Got my car repaired after an accident and they did great job! They went above and beyond and cleaned my car as well. I really appreciate Miguel for helping me out and addressing my concerns. I’m very satisfied with the service I received.Service: Body & Trim
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April 2023 by Kristina Mahoney
Car was returned extremely clean and looked like new. Thank you to Ulysses from the office for his empathy during a difficult time after my accident. Miguel from the shop also went above and beyond to make sure I was satisfied with the final results. They were both very professional and kind - exactly the type of experience needed after a stressful ordeal! Thank you both!Service: Body & Trim
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April 2023 by AC AC
Big shout-out to Melissa and her team Who provided professionalism and excellent expertise in the areas of auto repair and collision. It's like my vehicle was never in an accident. You got my business for any future repairs thank you again appreciate you and your team very much
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March 2023 by Melissa Schoenberger
Crown did excellent work for us—the car looks like new, and they returned it literally sparkling clean. The team worked quickly, answered all our questions, and finished the job twelve days ahead of schedule. Melissa Martel was delightful to work with on the phone, and kept us posted as the job progressed. Can’t recommend highly enough!
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February 2023 by Mike P.
Got a ridiculous estimate for my sonata and the insurance ended up declaring my car a total loss which only needed about 1000 dollars in parts and maybe another 1000 in labor. Now I'm our a car and have a short fall with my bank
