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December 2023 by Chris D.
This pharmacy is rarely open overnight despite advertising themselves as a 24/7 location. LAME.
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December 2022 by Joshua H.
I have had so many issue with Walgreens in the last few months that I wish it was easier to change a prescription to a new pharmacy than it actually is. I switched from CVS to Walgreens a few years ago because the cost of my medication was cheaper. For quite awhile I had no issues. I even went to Walgreens for my Covid 19 shots and boosters as well as my yearly flu shots. My love affair with Walgreens ended a few months ago when suddenly my medication was not available for refill because it was back ordered. This may not be the pharmacy's fault but they just didn't seem to care! I'd spent literally 45 minutes to an hour on hold waiting to talk to someone and then get the run around. At one point the prescription was sent to a different Walgreens (by my doctor, Walgreens would not do this for me) that had the pills in stock. After driving out of my way to this location and waiting 30 minutes I was told the pills were actually expired and they couldn't fill it! I tried to reach out to someone about all this poor service by posting on Twitter and was sent a DM immediately asking for my contact information. I supplied it and was told I'd get a call in 2-3 days. Well folks, that was 3 months ago and no one has called. I've reached back out to the Twitter account and they apologize and say someone will call, but they don't. Long story short, when I can find a pharmacy with a competitive price I will be leaning Walgreens and not looking back. I'm not sure if any of them are better, I mean I left CVS for a reason, but I'm ready to try someone new. Fun fact: when you are on hold with Walgreens their automated system plays you 18 seconds of hold music and then gives you a 8 second voice recording explaining how important your call is to them. The system the REPEATS the SAME 16 seconds of hold music followed by the same 8 second voice recording. Try dealing with that for 45 minutes waiting to talk to the pharmacist, I dare you!! I wanted to puncture my ear drums!!'
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September 2021 by Michael C.
In a day and age where customer service is bordering extinction, it was very refreshing to find staff member Bizzy going above and beyond the call to assist me with copies of old photos for an upcoming wedding. He was very patient and shared with me some new and improved technology to scan and copy photos and gave me a break on the price as well due to a special they were running that I was unaware of. I would highly recommend patronizing this business.
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March 2020 by Damon M.
(I lost my receipt, so I'll leave my review/survey here) I shop at this Walgreens pretty regularly and I'll usually come during the night, and I'm usually impressed my Steven, the night manager for his work ethic, jovial demeanor and exceptional customer service. When I arrive, it was pleasing to see how easy it was to find items as the shelves are always stocked, and the associates taking care of customers while actively cleaning and restocking. Most recently, I was pleased to be greeted by Steven, who shared a bright and welcoming smile. More importantly, Steven was eager to help. You see, I travel for work and don't get home until late, sometimes around 3-4 am, to which I'll stop by Walgreens to pick up formula and other infant supplies for my new born. Steven, was there to not only help me find the items I needed, but he was very resourceful and insightful when helping me find diapers and formula for my new born. I can always trust in Steven and his crew to have whatever it is we need at home. I strongly recommend him for any leadership role as he has yet to let me down. If he continues making an impact like he has with me, id envision that he has a bright future ahead of him! I give Steven and Walgreens at 100 Broad st 5 stars.
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April 2019 by Kelly F.
My regular walgreen didn't receive my son's script and were closing in 40 minutes. My NP was trying to call in his script but no one was answering and the pharm tech said she'll probably never get through by the time they close (gee thanks). She called this Walgreens instead and they were super helpful. They were able to fill my sons script in 30 minutes. It's a sketchy neighborhood but the staff at the pharmacy is amazing.