-
January 2024 by Susan Burns
I MUST SAY THEY DID A FABULOUS JOB ON MY CAR AFTER IT WAS HIT...I HIGHLY RECOMMEND THEM AND WOULD GO BACK MYSELF. WHEN IT WAS RETURNED IT WAS SO CLEAN INSIDE AND OUT IT LOOKED LIKE A NEW CAR! THANK YOU!
-
November 2023 by General Degree
The owner, Tommy and his guys did an awesome job for me. They did a nice complimentary cleaning after. Loved dealing with some professional mechanics and a great paint job, definitely will go back
-
November 2023 by neal barter
Top notch facility
-
August 2023 by Lexi Parker
I would give them a 0 if possible. We used them after an accident and it was perfect, they fixed our problem and we were fine, for about 3 months. An issue arose that came from the accident so they fixed it, but I was charged. Fast forward 3 more months and the same issue, but this is where the problems start:I call and tell Matt what's going on, he tells me to bring it in a week later (July 5). It sits in their lot for 3 days as I have to call repeatedly for updates. My now husband and I needed the car for the weekend which is why we brought it to them as soon as we could. They tell us it'll be extremely expensive and wait to order the parts and then we get nowhere. Our dash cam was disconnected and has been acting up since, plus our little Jamaica hanging flag in the car was crammed up on the rear view mirror bending it to the point we have to order a new one. I know they were ignoring our calls at one point because I would leave a voicemail and not hear back all day, then I'd try to call and would get no answer but then tried to call on my husband's phone and they picked up right away. They even told us that we should have called earlier in the day (which I did and left a voicemail) if we needed a ride to pick up our car. 3 days fully wasted. Never again.
-
July 2023 by Lexi Crump
I would give them a 0 if possible. We used them after an accident and it was perfect, they fixed our problem and we were fine, for about 3 months. An issue arose that came from the accident so they fixed it, but I was charged. Fast forward 3 more months and the same issue, but this is where the problems start:I call and tell Matt what's going on, he tells me to bring it in a week later (July 5). It sits in their lot for 3 days as I have to call repeatedly for updates. My now husband and I needed the car for the weekend which is why we brought it to them as soon as we could. They tell us it'll be extremely expensive and wait to order the parts and then we get nowhere. Our dash cam was disconnected and has been acting up since, plus our little Jamaica hanging flag in the car was crammed up on the rear view mirror bending it to the point we have to order a new one. I know they were ignoring our calls at one point because I would leave a voicemail and not hear back all day, then I'd try to call and would get no answer but then tried to call on my husband's phone and they picked up right away. They even told us that we should have called earlier in the day (which I did and left a voicemail) if we needed a ride to pick up our car. 3 days fully wasted. Never again.
-
April 2023 by Jessica M. Laferriere
After my car accident, everyone at North Smithfield auto body was extremely kind and very patient. Such an excellent business and amazing employees. I definitely felt taken care of, and I'm very thankful for all of their help!
-
April 2023 by Kathy Lefrancois
This was the single worst experience I've ever had with an auto body shop in my 56 years of life. Was told two weeks to fix a very small bumper dent and they kept my car for over a month with excuse after excuse. The staff are nasty dirty scam artists. I highly recommend using any other auto body shop on planet earth.Service: General repairs & maintenance
-
April 2023 by Patricia McDonald Fortier
Tommy and his highly skilled team are great auto body specialists.
-
March 2023 by anthony rainone
They are they best! Their service and work was phenomenal and their customer service was even better! I would highly recommend them to everyone.
-
February 2023 by Sergio Alves
Best mechanic and auto body experience ever. I have had the pleasure of getting my vehicle repaired twice in the past year with NS Auto Body. They really make the whole process convenient and painless. I recently had car accident repairs done, and they did an amazing job repairing the vehicle to the point where it looked better than before my accident. The whole insurance company and rental process was managed so well, I didn’t really have to do anything but pick up my car when they were done. Thanks so much for the excellent service! Highly recommend NS Auto Body!
-
February 2023 by Chris Gookin
Bobby is just the cops little hamster, they don't care how they tow or treat your car, very big lair
-
January 2023 by Arthur Gallotello
Beautiful body work and they return my vehicle to me with the interior looking better than when It was new! Very nice people to deal with!
-
November 2022 by Donald Hill
Can't say enough great things about the company and people! Very professional, friendly, and accommodating. The repairs were excellent. They detailed my car before I picked it up. Looks brand new! My family will never go any place other than North Smithfield Auto Body!Service: Auto body & trim repair
-
October 2022 by sam asstafan
Hands down the best and most honest auto body in northern ri. Thanks to the staff and the owner who went above and beyond turning my 11 year old car to brand new condition. He fixed all that was broken and some more I didn't ask for.This is truly an amazing hidden gem and a very well run and great staffed knowledgeable in this craft.
-
August 2022 by Rebecca Valentine
I just got my car back from this body shop, and I could not be more happy. The work was great, you can't even tell that the door and runner panels were replaced. They also detailed it, which is just above and beyond. the inside looks cleaner than it's been in three years.
