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February 2024 by Mark Fasano
Awful operation - can’t believe the level of customer service - I wish we had more pharmacy options in this area. Close the pharmacy for 30 minutes during the busiest time of day for pick ups? You’ve got to have a better plan that this? How rude! They literally shut the gate in my face. Why wouldn’t you just stagger break times?
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April 2023 by Robert S.
I went into this CVS with my weekly discount coupon looking for the best deal on paper goods.There are many options in terms of brands, sizes, textures, unit price, etc. It really takes a while to decide what you are going to get (AKA what is the best deal).The store had a very nice bright appearance and the parking lot was ample.Got my item, went through the self checkout register and got out....One thing that I really like about the CVS app is that as long as you choose the digital coupons you want, they all register automatically and very well in their computer. Very rarely I've had an issue with coupons that are not coming through.....I did my homework before walking into the store and I ended up saving about $6 on a purchase that someone else would have paid full price for...
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March 2023 by Google user
Pharmacist sarah has a terrible attitude and very poor customer service skills. When asking why I wasn't informed of my child's prescription being out of stock she hung up on me. Another time she rushed me off the phone and did not answer any of my questions. Definitely shouldn't be working in the pharmacy.
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March 2023 by Ashlee Guilbault
Pharmacist sarah has a terrible attitude and very poor customer service skills. When asking why I wasn't informed of my child's prescription being out of stock she hung up on me. Another time she rushed me off the phone and did not answer any of my questions. Definitely shouldn't be working in the pharmacy.
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February 2023 by Alisa
Terrible pharmacy, things often filled late/incorrectly/can’t find order/claim prescriptions aren’t received or available and when you ask to speak to management they tell you to go to a lower volume pharmacy
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January 2023 by Gina R.
I purchased this acetaminophen Gelcaps UPS 500 mg brand CVS HEALTH January 26 2023 from a local CVS store here in Miami BUTTHESE ARE NOT GEL CAPS. They are hard pills with powder inside them. I took 2 of them that night of January 26 for pain but I suffered all night, they did not relieve my pain. I called the lag in India Granues Pharmaceuticals to report this . This product is a fraud. It is being sold as Gelcaps but the product is not Gelcaps. I called CVS several times and was cut off, put on hold, transferred to some one else who then cut me off. CVS did not want to know anything I had to say about this fraud product. I believe there are millions of these bottles from India on CVS shelves being sold as Gelcaps that are not. Someone, please, investigate this.
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January 2023 by Alan “The Jar Clanmeister” Davenport
Just your corporate price gouging
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September 2022 by Megean M.
The store it's self is not bad. But the pharmacy? Atrocious. I had to switch from cvs to Walmart because of them not always having the medication or I'm waiting 5hrs for my medication to be filled. Do better.
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November 2021 by Lori M.
I am in pain and I went to the doctors at 11:00 am. She sent in for medicine after my visit. I show up to retrieve my medicine at 6:00 pm and I'm told another hour. These people don't care about people if they did the would hire help to accommodate the need!!!! They are the worst!!!
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July 2021 by Penelope L.
I don't think I could be more disappointed in a company and their representatives. My granddaughter arranged for us t done today at the CVS pharmacy in North Smithfield. We were super excited because we planned our entire day around what we considered to be a momentous occasion, mostly because we have been on the fence regarding getting our vaccine for so very long.Upon our arrival at CVS, we were checked in and awaiting our vaccine. Shortly after our arrival, a young lady and her mother arrived, apparently also for their vaccine. After they sat down in the vaccine waiting area, a pharmacy representative came over to them and stated that they had neglected to fill out their vaccine paperwork. Soon thereafter, a woman appeared and stated that she was to be administering the vaccine and promptly asked the same young lady to accompany her to have her vaccine done. I was a little confused since we had arrived first and stated to the woman that my two grandchildren and I were also waiting to have our vaccine done and we're actually there before that young lady. She looked at me, shrugged her shoulders, let out a laugh, and said, "oh well," and without skipping an additional beat, went right into the vaccination room and that was that. Shock and dismay was quickly replaced by disappointment and anger. This woman deliberately and with apparent pleasure, intentionally passed over myself and my grandchildren to take care of this young lady first, who was also obviously pleased with her clear entitled treatment since she started waiving her hand around as if celebrating something.After asking to speak to the manager and being given the complete run around, the same women emerged from the vaccination room. When she heard my complaining to other employees, she loudly stated that she thought we were all together, which was a complete untruth since I had made it clear to her that we were not.Very sad!!!I don't like to pull the race card but something went desperately wrong here. Myself and my grandchildren are of color where the young lady and her mother were white. How do I explain to my grandchildren that what they witnessed is most likely a case of white-on-white entitled treatment. How else do I explain what happened? I am looking for answers because I need to be able to tell my lovely grandchildren that it isn't that you are less important than that young lady that they choose to assist first. It's not likely that I will be receiving answers from this obviously dishonest team of health care workers but I am certain that the Rhode Island Board of Pharmacy will have a completely different view of these events and they will hopefully be able to unravel this unfortunate event and provide answers.
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May 2021 by Aaliyah Soto
Your computer lady when she says put the bags in the bagging area sounds very rude. I’d like it adjusted. And your staff around7:55 is kinda weird
