“Ashley and Anthony at the Slatersville branch both went above and beyond to help me with a minor task that they could have very easily just suggested I go to a neighboring branch to cash in a small bag of change I had, because this branch is not equipped with a change cashing machine. But instead they offered to count it out manually and take care of me for no other reason than the fact that they're both AWESOME.”
“Can I just say that the citizens branches are disappearing, and its impossible to find a branch where you can talk to an actual person. The downtown Providence branch is HORRIBLE, 0 STARS. The tellers think they are elite because they work downtown and they treat people as if they are worthless, I drive OUT OF MY WAY 20 MIN for the N Smithfield branch! The tellers are helpful, friendly, and they never keep you waiting. They are professional and most importantly.. they are NOT MACHINES!! Only reason I'm still with Citizens!”