-
February 2024 by Amy Whalen
Awful!! This place was called through my roadside assistance I have with my insurance company Progressive. I was on the side of 295 North with a flat tire and it was pouring rain and windy. The first guy came within the ETA frame, passed me and had to back up on the highway a quarter of a mile. He pulled out my spare and it too was flat. He said he didn't carry an air pump and he had another job so I would have to call in another call. I begged him not to leave me on the side of the highway and at least tow me off the next exit (which was close and in sight) as he came with a flat bed. He said he couldn't and took off. So I called back insurance and they sent the call to them again for a tow with a new ETA of 90-120 mins and let me repeat I was on 295 ! The company phone number just kept going straight to voicemail as I was calling to ask them to escalate. About a half hour later one of their guys calls and asks where I am!? I tell him, he said he was on his way. He gets there and actually brought me to the place I chose. So this company left me on the side of the highway unable to move, during morning rush hour in a rainstorm. No morals, no care for people or their safety! That first guy could have and should have towed me off. But his dispatcher he called said no, leave her. I only even gave two stars because the second guy who actually helped me was very respectful and apologetic for his coworker leaving me and he got me loaded and safe quickly. So I guess if you want to be stranded for two hours call this place. I also told my insurance company to never send me them again!
-
January 2024 by melissa rocha
Great and friendly service from the tow driver. ? satisfied with the work.
-
January 2024 by Jane Aronne
Frank needs to stop spending time seducing his customers and spend more time fixing their cars
-
November 2023 by Susan Lourenco
In the last week I have had to use their services. Top notch.
-
November 2023 by Ubaldo Caminero
This place sucks ! Paid about 900 dollars wich was the original quote for brakes , a spring, a tune up and a couple of head lights . My unfortunately my car u have to take out the whole headlight to replace the bulbs. They said they couldn't fix it for the original quote because it was a wiring problem. Long story short I change the two bulbs myself and the lights are good! So I got charged for the lights and they lied about it being a wiring problem! Never go here!Service: General repairs & maintenance
-
September 2023 by Lynn Adam
Got car serviced here we were charged more than final quoted price over $2,000 the car came back brakes still not working and with fuses blown radio not working driver side seat not adjusting anymore because of the fuses blown also car infested with flieswhen we got the car back! I will never take my car or my son's car there again! Hack job I repeat hack!! This mechanic was good at one time I don't know what happened the worst service ever gotten by a mechanic. Do not waste your time he has so many cars in his lot you won't get your car back for a year
-
May 2023 by David M.
My extended family and I just love Valley View. Frank is a diamond! For years, he kept our clunkers running (6 vehicles lasted longer than they should have thanks to Frank). Frank is always honest and quick with good advice. (One recent example: Frank literally saved my transmission - by strongly advising against a "flush and fill" procedure - that would have "totally ruined your transmission" according to the specialist who carefully serviced it. Frank saved me major $$$) Valley View also kindly hosted a memorial to a childhood friend from Saint Augustine's School. These are good people! Quick Tips: 1. Be very patient! There is always a long line for honest experienced professionals. 2. Laugh at any minor negative reviews. (i.e. almost non-existent!) Actually, any irresponsible grumblers are very good news! (i.e. There is one less person ahead of you in line. Lol ) Thank you Valley View!
-
May 2023 by Jason L.
Valley View has worked on my (and other family members') cars for over 20 years. The main benefit is honesty and integrity--Frank will not do unnecessary work. The labor rates are very inexpensive and the quality of work is outstanding. The one drawback is it may take some time to get an appointment, which is the case because of Valley View's excellent track record of high quality, low-cost service. I strongly recommend Valley View Service.
-
May 2023 by Rita Marsh
This company did a jump start for me on behalf on another middle man. The all thing is so fraudulent that I was overcharged and no one on both side is willing to correct the bill for me. I called them twice, the second time the lady hang up on me. Buyer beware. Stay away.
-
April 2023 by douglas gorai
This tow truck driver blocked me in the parking lot! He doesn’t even know what he’s doing. I am I upset yeah. No courtesy no respect for others.
-
March 2023 by Joanne Moura
The mechanics are very personable and my husband has been very satisfied with all the work they have done on his vehicle. They fix what needs to be fixed and the prices are reasonable.
-
January 2023 by Sandra Craig
Whenever my husband takes either mine or his vehicle, they have been fair, honest and fix the problem. I just want to thank them, because we are seniors and they have patience and honest. Thank youService: General repairs & maintenance
-
December 2022 by Arthur M.
Frank is great one time in the old days I got a oil change and he even let me borrow twenty! Very good service
-
September 2022 by Sue Scothorne
I was dragging a protective plate under my car and was driving by there. I stopped to ask for help. Gentleman came right out and assisted me! Wonderful guy! I love these types of garages as well. You know the job well be done right! I grew up with a dad and friend's who have shops!Service: General repairs & maintenance
-
August 2022 by Samantha Carroll
John was amazing and helped me out when my tire popped at 5am. He offered to take me and my car to a used tire shop he was familiar with and communicated with me regarding his estimated arrival and rates. Highly recommend this company and John! Thank you so much for your help!