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May 2016 by Amanda L.
This business is now closed. If your looking for a new groomer Zpup Dog Spa in Lincoln RI is excepting new customers.
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November 2015 by Janice S.
My fur baby is getting old and has trouble getting in the tub these days so I take my stinky pup to the green paw spa. They take good care of her during her stay and when I pick her up she is squeaky clean and smells like a peach. They always adorn her with a cute bandana. If you love your fur baby then you'll take them the green paw spa.
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June 2015 by John F.
.Never received a phone call or a voicemail. You have done an awesome job with my dog which is why I revised the rating. Communication leaves a lot to be desired. Have gone elsewhere.
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February 2015 by Avanti D.
I have been bringing my 2 1/2 year old dog BRUNO To Green paw for about a year. About 3 months ago I had an issue with the owner Jared. He was rude, unprofessional and completely insensitive to my concerns and feelings. My dog was left in a cage for 8 hours and I was never contacted that he was ready for pick up. When I did get BRUNO, his face and ears were cut too short, and he was shaking. After speaking at length with Mandy, Jareds wife, she apologized at length for his unprofessional behavior. After, about a month, I decided to bring my dog back to give then a second chance,my BAD! This time when I took my dog home, I noticed bloody paw prints on the floor and rug, and my dog was licking his paw. At that point I freaked and called the green paw.Jared said he would come down to look at it. As soon as my dog, saw Jared, BRUNO started to shake and hide.on my lap. As Jared went to look at his paw, my dog growled and went to bite Jared. He never bites ever!!! I told him to leave. When I proceeded to call the Green paw the next morning, I was basically told that my dog is uncontrollable, unruly and very difficult! Very different from when Mandy would praise my dog for being so "awesome and easy". Mandy said to me that nipping the nail or paw to low is very common and I quote...." It's not like we cut his ear off!" After going back and forth, I hung up! I was also told by another client of green paw that their lack of responsibility is very common and not the first time this type of neglect has happened! I WILL NEVER GO BACK! FOOL ME ONCE SHAME ON YOU, FOOL ME TWICE SHAME ON ME!
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January 2015 by Pascalaganza L.
This place is completely nuts! I took my dog here and signed up for their "splash and dash" gimmick! They were awful. They claimed that I would receive unlimited monthly baths with an easier time getting appointments (something you need here because they only bathe dog 4 days a week)! They changed their hours three times! Never had my dog ready, cut his nails too short. I never made much of a big deal about it because this stuff happens. But TWICE they double charged my card. They cleared it the first time claiming it was a mistake. BUT THE SECOND time, they said they didn't and accused ME of making it up. I couldn't believe it! Then the woman actually told me she didn't think they were the groomer for ME! This place is run by incompetents. They clearly don't care about their customers because they can obviously pick and choose them. Go somewhere else!
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January 2015 by Terry T.
I used them for a few months. They seemed to go through a lot of staff changes and there were inconsistencies in my dogs cut and scheduling. They had one girl at the front who was just great. I noticed that she left and I couldn't get appointments, they wouldn't answer the phone, I had to wait for call backs. I had to switch because I moved, they kept changing their hours and I wasn't liking my dogs hair cuts. She would come home with uneven hair and I'd have to cut again at home. There were also a few times when I'd ask for the extras (teeth, ear cleanings and nail clippings), I'd pay for it and they wouldn't. Seem like nice people who like the animals but I have had better groomers when I lived in CT so I know I can find WAY better. Again, nice people but I just wasn't impressed AT ALL. There are lots if nice people who like animals but I need a groomer who is reliable and they just aren't.
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November 2013 by Jacqueline B.
5 stars are well deserved!! I brought my Papillion, Twix to The Green Paw Spa yesterday. I have always groomed her myself, but have not had time because of a busy work schedule. It was a difficult decision for me to make, almost like leaving a kid in the hands of a stranger. But, her beautiful coat had several matts and she was shedding like crazy and I knew it was too big of a job for someone as inexperienced as myself. I know first hand that her grooming would take some time and patience. Mandi, the groomer (and owner, I think) was very knowledgeable and compassionate when explaining all that would go into getting her looking her best. With Twix being a senior, it was best that we get it done with not making her be uncomfortable for too long a time. She truly cared about the well being of my little girl. Samantha called me when Twix was ready, and I could not have been happier. Her coat was absolutely silky, clean and shed free! She was gorgeous from head to toe, and she knew it, that was the best part. The price was very reasonable, considering the time and effort that went into her spa day. I will most definately return to keep Twix looking perfect, and am referring to all my friends. I am so grateful to Mandi and her crew! PS: I think I miscalculated the total when I left, but will surely make it up to you when I return.
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October 2013 by Ken S.
This is a VERY nice place. The owner and staff clearly love animals. It's the cleanest "spa" for dogs I've encountered. Smells terrific! We have 3 mini Schanuzers and were looking for a new groomer to call home for their monthly clip and cleans. The business is quite accomodating for appointments. On pickup, the 3 dogs all seem to have had a good experience. The cuts were acceptable and they smelled great. But the inside of the ears weren't as closely clipped as I'm used to and the Schanuzer features a little less exaggerated then I like. I had asked for the small female for a more girlie look and I should have been more specific. She came out with a heavy brow and short lashes instead of the other way around. Not a huge deal. Now to the price: A little high ($45/$45/$55), considering we're used to a 3 dog discount (not asked for, nor offered). Since value is the intersection of price and quality, we're not sure we've found our pups new grooming home yet in Green Paw Spa, but maybe. If money were no object, this would be the place hands down!
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October 2012 by Moni C.
I stopped in there today with my precious pooch Prince to have his nails trimmed. Mandi the owner was there to greet us. My dog is a bit of a nervous nelly when it comes to the Vet and the Groomers. He hates baths. So Mandi let him sniff away and get comfortable before she led him to the back room to have his nails clipped. I was able to follow and stay with him too. I found Mandi's approach and her interactions with the other dogs and their owners to be wonderful. She totally put Prince at ease and we will be back in four weeks for a bath and brush. Her rates are reasonable and the location is easy to find. I love that it is located right next to my tailor and cleaners too! I should also mention that the spa follows a holistic approach to grooming which is in line with our green philosophy and also because our furbaby has severe skin allergies so he eats holistic dog food and needs to use all natural products which The Green Paw Spa does! It is a win-win for the dog, humans and planet Earth!
