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November 2023 by Jennifer Farhoumand
I went to make a deposit here and a bigoted teller asked me the background of my last name. After I told him I was middle eastern, he asked me if I worship goldfish, which I found bigoted, ignorant and offensive. I spoke to the assistant manager about my experience, and while she did apologize, I see that he still works there, and I question if anything was done in response.I believe companies should have a zero tolerance policy when it comes to employees making racist remarks, especially to customers, but TD Bank clearly takes bigotry lightly.Chase Bank in Smithfield offers much better service and now I go there if I need to make in-person bank transactions.
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October 2023 by Mely Ballesteros
This location is nice & the service is good but td bank is the most inconvenient bank ever!! On Saturday they close at 1pm and Sunday open 11am-2pm. Will be keeping the bulk of my money in another bank.
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July 2023 by retro thanks
The worst branch led by Amir. Customer was confused why he was unable assist transaction fees but luckily Demetria was able to help after branch hours
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June 2023 by Dawn O
The fact that they charge $10 to cash a check drawn on their own bank is beyond ridiculous and I don't care if it's legal or not. They say it is an incentive to have you open an account. They charged me $10 to cash a check drawn on their own bank and then they want me to open an account. That's laughable. That would now be the last place I would have a bank account. People be smart and do not take your money to TD Bank.
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March 2023 by Bob Connolly
Always friendly and helpful.
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December 2022 by Peter (Cabo)
Was a customer for 3 years also a prison advocate who sent over 100 people here will never deal with them again .I got scammed they didn’t care at all even when the better business bureau sent me to call them about me getting scammed worse help ever and no support at all really horrible and rite near the holidays shows their true colors worse bank 100%.
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November 2022 by Jim Ady
Love this bank, love the people. Very kind everytime and eager to help you.
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September 2022 by Steven
Sat inside with $5000 to open an account for 20 minutes. I was not greeted or welcomed by anyone, except for one woman that said she was training. Several people walked in and were taken care of ahead of me. Will be happily taking my business elsewhere
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August 2022 by Red Rider
Sat inside with $5000 to open an account for 20 minutes. I was not greeted or welcomed by anyone, except for one woman that said she was training. Several people walked in and were taken care of ahead of me. Will be happily taking my business elsewhere
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July 2022 by Elizabeth Darosa
Their level of service depends on the mood theyre in. One day I go in there and they are helpful and then another day I get an attitude. There is a pompous like arrogance to some of their team members especially the young male teller. If I’m not being rude why are you being rude to me ? Kindness goes a long way.
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July 2022 by AP R
Went over the weekend a half hour before closing to open a new checking account. Got help from Beth and she was personable and thorough which is important for anybody opening an account!
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July 2022 by Wayne Johnson
Excellent staff and service!
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July 2022 by Steven Harris
Fast and courteous
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April 2022 by Kevin V
Plain and simple these people are kind compassionate and caring I couldn’t recommend them enough for all my banking needs they have gone above and beyond.
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January 2022 by Daniel Garganese
Once again, power struggle with a teller trying to get my own money from the bank. Td is pathetic
