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“There’s a reason this pawn shop has the rating it does. 5 star isn’t enough of a rating, if I could I would be giving 6. I walked in and was greeted immediately by their staff. I was then directed to the one, the only, the amazing, Jessica. Let me tell you about this amazing, considerate and kind person. Jessica is the type of person that when you meet her she just radiates kindness. She was quick to help me, she told me the entire process as she did it. She was considerate to me and was just the most amazing person. Honestly, it wasn’t just Jessica obviously I wasn’t able to talk to everyone. However, everyone was doing their best with customers and trying to service them with smiles on their faces. I even got an ice cream! Please remember to be kind to these kind and wonderful people. Once again, thank you to Jessica and her kindness and willing to help, and thank you to the entire staff for their amazing customer service!”
“I have been going to empire loan for more then a decade , customer service is always good , friendly people all the time ! Any time I need some extra cash i stop by the providence location , I never leave unsatisfied ….”
“Was very happy with the gentleman that served me here!! He was very friendly, upbeat, and personable. They offered to buy my electric weed whacker for double what another place offered me.. I would definitely go back there to do business again!!”
“Needed a Mother’s Day gift today for my wife and I picked up a extremely nice ring for a decent price. I went to the mall before this place at it was 3x more expensive.”
“As with everyone, money is tight. So i had an extra gold chain that i rarely wore and figured i'd convert it to cash. he gentleman that was there was very nice and although he didn't meet the quote he gave me over the phone, he explains why. So i do feel i got a bit of an education in the process. I'll be going back to him, because he really did have the highest price!!”
“David is a wealth of knowledge. I purchased a set of 15 Morgan dollars from eBay, (buyer's beware) and needed a second opinion from a professional on what I received. He went above and beyond to examine the coins. I've purchased here before, but this will be my primary stop from here on. Thanks again!”
“They are very nice to you and they try to give u what you want and need and that’s what I love about them all they make sure you get what you need and they always welcome you I’m always happy with how they treat me”
“They are the best pawn shop in RI hands down. The most honest and friendly people that I have ever dealt with. Dave is the best of the best. Thanks for all your help!”
“Like to take a minute and say George, Brad Florene are the best pawn dealers in Rhode Island. Make sure you come down and check them out because you’ll get the best deals in the land.”
“I’d say they are fair we have been customers over ten years and very few times have they offered less than I wanted also work with you to give same price every time even though item is obviously of less value over time especially electronics”
“I've gotten multiple pieces from here. The girls are very helpful if you know what you're talking about. They will even help you search for pieces if they don't have it in store. There are a lot of bad reviews about this place but they do good business if you don't come in on some b********”
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“I was calling around trying to sell my phone just HOPING for a good offer, not only did the store owner give me a fair deal , he was patient enough to allow me to verify it was able to be sold, the same kindness I heard over the phone was the way I was treated in person, clean store in a great location thank you again for theirs few stores around with good service and customer service!!!!!”