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March 2024 by Ashlee Vankleef
I have had a bank account with them for not even a full week and had to open a new account because of fraud charges and when I open the new account I couldn’t get my card because the Machine is down always, and when I went to use my card the other day, it wouldn’t let me use it because the machines were down and the atm is the worst
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February 2024 by Robert Lydon
Worst bank ever. After a year of giving them a chance I finally closed the account. Fees on transactions that weren't authorized, the app doesn't show correct balance, everything is geared to maneuver the account holder to incur fees. No thank you. I work too hard for my money.
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February 2024 by Kenedy Rong
The ATM’s at this bank is horrible. It seems that they’re always broken for some reason. There were several instances where I needed to do a withdrawal when the bank wasn’t open but couldn’t since their ATM’s were not functioning properly. The walk-in and the drive through machines are broken. Please fix.
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February 2024 by Jeremy Tremblay
Teller made a mistake, deposited check into wrong account (an account without the payee name on it), phone call confirmed the mistake was on Navigant's side, but they refused to fix it on their own and required another physical visit to the bank. Fix your OWN mistakes!! Don't put the onus on the customer to identify your error and make another trip. Ridiculous.
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January 2024 by Natalie Wakefield
Great bank great service highly recommend
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December 2023 by Joanne Resnick
Always a pleasant visit….everyone is very helpful
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December 2023 by Patrick Hassard
I’m a PGE customer and these idiots never sent me my bank account info and they’re more or less holding my money hostage and refuse to do anything besides make things more difficult for me… open an account with another bank. I’m taking all the people from PGE with me.
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November 2023 by Lisa Karmozyn
Thank you Rachel Soder for making a new banking experience very easy. I highly recommend Navigant Bank
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November 2023 by Jordan Smith
Great local credit union . Very attentive and knowledgeable staff.
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November 2023 by Katie Macintosh
Taylor was incredibly nice and very informative when I went in to open a new account and James was just as amazing finalizing my new account. I instantly felt at home here. Wish I came sooner.
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November 2023 by edward passarelli
Great Customer Service.
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October 2023 by Candy Vicario
Alexandria was extremely helpful. I had an online fraud issue a few weeks ago. She walked me through the process. She was pleasant and knowledgeable. She made me feel comfortable every step of the way.
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October 2023 by Jake Burke
Worst bank customer service I've ever experienced in my life. I opened a business bank account early September and it took three hours for them to open the account. I actually left and came back after an hour because it was taking so long and when I returned they made me wait AGAIN to be seen a second time. After less than 30 days of opening the account they froze the account because of an error they made when opening the account. So after countless hours spent with customer support to no avail I've decided to close the account and go with a different credit union.
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October 2023 by Emmanuel Ross
Great customer service. Very helpful.
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August 2023 by Anthony Foulke
Very helpful and knowledgeable staff.
