9AM - 5:30PM
1090 Charles St, North Providence“Citizens on Charles St was exceptional. However, I must be clear that it was specifically the location here that provided an exceptional experience. Prior to entering the Charles St branch I was ready to switch banking institutions all together. After leaving here though I decided to give it another chance solely based upon the care, considerate accommodating attitude and most importantly expertise and refusal to quit without providing me a solution attitude of the bank specialist here. If Citizens could manage to maintain employees who had even half of the ethic of this woman, they'd be in good shape. I had this experience over a year ago and still remember her ability to switch a negative experience into a dynamic one. I only wish I could remember her name so she could maintain credit for a job well done.”
“I went in today and before I could even sit down this girl sitting at her desk said can I help you with a beautiful smile. I sat down she helped me open a few accounts and after that she helped me with putting all the accounts on my phone. Very professional and helpful I'm so glad I went to coastal 1 branch in North Providence. I hope her manager reads this because she deserves to be recognized her name is Briana H I'm not sure if I can use her last name on here but it's not that often I write a review but really thought I needed to after all she did for me”
“Went over the weekend a half hour before closing to open a new checking account. Got help from Beth and she was personable and thorough which is important for anybody opening an account!”
“People are always friendly and ready to help. They have relatively good digital infrastructure, though daily/monthly online transfer limits are tight. Major plus for me as an environmentalist is that they don't do any fossil fuel lending!”
Open 24 hours
1625 Mineral Spring Ave, North Providence“I had a wonderful experience at this location! There was a very helpful young lady, I couldn’t have been more pleased with her kind service. Her name is Toriana. Thank you again!!”
“Carolina was extremely helpful and took an entire hour without complaint or hesitation on a busy day to undo 14 years of banking neglect for my 84 year old grandmother. Excellent branch, likely to get very busy in peak times but that should tell you people rather like it.”
“I recently had the pleasure of working with Jay Goldrick, and I cannot recommend him highly enough. From start to finish, he provided exceptional service, expert advice, and a level of professionalism that was truly remarkable.First and foremost, Jay was extremely knowledgeable about the mortgage industry and was able to answer any questions I had.In addition, he went above and beyond to ensure that my loan application was processed quickly and efficiently. He was always available to provide updates and answer any and all questions that I had. He worked diligently and efficiently to ensure that my loan was approved in a timely manner.Furthermore, Jay was incredibly friendly and personable throughout the entire process, he took the time to get to know me as a person and truly understood my situation and circumstances. This made the entire lending experience much more enjoyable and stress free. He is a true professional, genuinely cares about his clients, and goes above and beyond to provide exceptional service. If you are in the market for a mortgage, I highly recommend working with him. You will not be disappointed!”