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December 2023 by M Holmes
Same experience with a supervisor there!!! His name is Ryan and he literally got in his personal car to drive over to open the package box in our complex because the wrong key was left. WOW! Thank you Ryan!!! This is definitely above and beyond.
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December 2023 by Eddies 1972
This Post office is so incompetent. I paid extra to have my package the next day and i got a message my driveway was blocked and couldn't be delivered. I am on the main road and dont have a driveway and was home all day waiting for my car part.. They all are family n friends at this branch and customer service is the last thing they care about Sadly..
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October 2023 by Farah Hayes
This review is for their customer service - Dave and Darcy -I happen to use this location to send packages to my deployed brother, it's a out of the country kind of deal so it takes a few minutes longer to handle. Dave and I believe her name is Darcy are the sweetest most helpful people I encountered throughout the years of sending packages …On the other hand there's Lori! that holds up the lines because she serves 1 customer per hour (I swear that's her target rate) she should have been retired because she's not helping anyways. I always have hard time getting anything done with her! Dave and Darcy jump in and save my day and that happened a few times already. She can't answer a question to save her own life, lost in her own mind! she needs to retire and leave this position for someone else that needs the job and might do better than her helping people. Next time I go in there and she's the only available casher again… you bet either I'll ask for some else to help me or just simply leave not worth wasting my time watching her doing nothing.
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September 2023 by Robert Inverso
Not sure why you list a local phone number and NEVER answer the phone... Get rid of the number and just put, "We don't take call's, we do not have Customer Service at this Post Office."
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August 2023 by Jason Simmons
The manager at this location is AMAZING. I went there to get a key for the communal mailbox in the building my business is in and she litterly got in her (personal) car and met me at our building in 5 minutes. I honestly could not believe it, she made my day today.
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December 2022 by Allison D'Amario
Customer service is absolutely AWFUL. Who ever is working at this location refuses to answer any phone calls. I’ve had a package that has been “lost in transit” “missent” “forwarded” for over 10 days. Then my package is reported as “delivered” and is no where to be found! The worker in this location will pick the phone up and hang up. I have called 20+ times to speak to a person. I have been forwarded to this locations # by multiple other USPS branches that have no answers as to why the phone is not being answered properly. I understand it is busy, but it is in your job description to answer phones and provide customer care for the USPS customers. Absolutely terrible experience and extremely unprofessional….still have not received my package that was worth $$$. This branch should be reviewed by the USPS Board Members and employees should receive penalties for not providing their service professionally and efficiently.
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September 2022 by J Bab
Always professional and very helpful
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July 2022 by Patrick Drumm
We had a temporary problem with mail addressed to my company not being properly delivered . Reina, the supervisor, addressed the issue promptly and we have since had zero issues with delivery. I was pleasantly surprised with her follow through and her assistance was greatly appreciated.
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September 2021 by Alicha Murphy
Holly Spinella and Apollo Dibenedetto are 2 of your worst Carriers they sniff Fentynyl on the Job!!!!!!!!! This is unacceptable I have children!!! If they leave any residue on my mail my kids are at risk of overdosing!!!!! I've reached out several times to no avail i want something done about this asap!!!!!!! Cannot believe they dont drug test their employees especially when they ate nodded out in your Mail Trucks!!!!!!!
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September 2021 by I'm Riding with Stoopid Oh wait Im solo.
They stole my package I opened a SR they closed it saying it was delivered but the Town and zip code are not my town and not where it was addressed to. I went to the Post office they tell me it was a driver error and it will be delivered later today... Carrier shows up over 3 hrs earlier than usual still no package... It appears they are expecting me to eat their mistake though they documented they did not do their job and delivered to the wrong zip code.
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August 2021 by Kaitlyn Godena
Will not hold packages when asked or says package is being hold when it's really on a truck. Newest problem. Did you know that our post office has an internet based phone. No internet equals no phone. How does a "federal" building only have phones over Wi-Fi? Tell me how that makes sense.
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May 2021 by Elizabeth Smith
If I could give less than 1 star I would!! Our mail carrier is rude and disrespectful she(Claire) refuses to deliver our mail if there is a car even near my mailbox her reason is that it’s to dangerous for her to get out of truck to put mail in mailbox. But it’s not dangerous for her to get out of truck to deliver across the street! (Keep in mind that Claire DOES NOT have to pull out in traffic to continue delivering mail) Claire left a note saying that she would not deliver our mail if our mailbox was blocked, please note that I am considered Elderly and get my medicine via USPS.Also our animals oftentimes get their medication via USPS!In conclusion, It appears that our mail carriers in North Kingstown are rude, lazy and disrespectful towards anyone that appears somewhat different!!!
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April 2021 by Deb Alves
Prompt, courteous and always professional.I have the pleasure of stopping by almost weekly and have always received nothing but the best assistance from every representative at this location.
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April 2021 by kell family
I make a reservation for pick up, and what a JOKE THAT THE MAILMAN STOP AT THE HOUSE BEFORE MINE AND DID NOT PICK UP MY PACKAGES... HORRIBLE. DON'T RECOMMEND PICK UP SERVICE.NOW I HAVE TO GO TO THE OFFICE! THANKS FOR THE GREAT SERVICE... :/
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January 2021 by Sammie Jean
Pretty smooth. I sent three packages off from there over a week ago. Was told I'm looking at about 10 days for them to be delivered
