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May 2024 by John Passacantando
Rented bikes for two days. Great, solid bikes with baskets and locks. Comfortable but plenty fast. Terrific help, accommodating folks and a mechanic who makes sure the bikes are always safe.
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May 2024 by Emily
Seamless half day rental experience
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May 2024 by Kyle Holmes
Very nice people that are willing to help you fix your bike. They provide an essential service to Newport. I have only had good experiences with this shop. The bike mechanic is knowledgeable and super friendly. This place is awesome!
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March 2024 by Jeff Fox
Great organization
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July 2023 by Sharon Linstein
Merrill was so kind and fantastic in assisting us to pump up our double stroller’s deflated tires on our trip. So willing to help and contribute his time - went above and beyond. Thank you so much!!
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June 2023 by Tegan Tanner
Great place!!
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June 2023 by Deborah Gries
I brought my bike to The Annex, Bike Newport for service with Richard Starry and Alexis aka Stilt. They were so knowledgeable, efficient and courteous. I would wholeheartedly recommended this place on Broadway for “all your biking needs”, and its a non-profit!!
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May 2023 by Park Seagraves
Absolutely fantastic service! I'm a new bike owner and Richard was so helpful with teaching me the ins and outs of taking care of my bike and guiding me along the way! Spectacular active duty and veterans discount! He fixed things with my bike I would have no idea were issues
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April 2023 by Jimmy Garofalo
10 outta 10 highly recommend great staff great service an great price. Gets job down as quick as possible makes everything nice an easy even came right to me
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March 2023 by Norm
I highly recommend this place. I asked them over the phone If they do work on electric assist tricycles they said yes. So I brought it in and told them my budget told them what issues I was having with it they said ok we will give you a call Friday within 24 hours my bike was done and I’ve tested it out and it runs like new. The customer service is great they are very personable and care about the their customers and their work they do a great job!
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December 2022 by Mark Donahue
I took my trusty old bike to The ANNEX of Bike Newport for annual maintenance after missing a couple years during COVID. Richard is a master bike tech who skillfully saw to every need; and such a pleasure to work with.
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December 2022 by Bob Walsh
I need to shout out to Richard at the Annex! He is very knowledgable about all things to do with bikes. His customer service ethic is over the top! Thank you!
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December 2022 by Matthew Feeney
I've been coming to Newport for 30 summers. Rick is the best bicycle repair person I've ever met. A great guy too.
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December 2022 by Alexander Dunn
Incredible bike service, haven't used the rentals yet but plan to when friends visit this summer. A wonderful organization, Newport should be proud!
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December 2022 by Elizabeth Ademi
Nick is awesome! We rented two bikes and it was worth every penny!!!! Highly recommend bc it’s right in downtown.
