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“Jay was amazing with his knowledge, patience with us. His expertise made the experience of transitioning to new phones seamless. We were very impressed. Jay and Fran”
“30 minutes ago my phone was not working, but it is now! Anthony was professional, the new screen was affordable and I was out the door in 20 minutes. I would highly recommend and wish I could give more than 5 stars”
“Sam, at Verizon , Connell Hwy., Middletown, RI was extremely patient and helpful with my purchase of your Verizon Internet Gateway. I’m so happy to be rid of Cox. He’s an excellent employee and represents your company very well. I understand he was just filling in at this location and generally works in Warwick RI.”
“I recently switched over to AT&T as my primary cell provider. The customer service at this location was exceptional. These guys helped every step of the way, and throughly answered all of my questions. Thank you Newport AT&T”
“This is a fantastic store. There is new management there in the past half a year and none of the problems being complained about down below should be happening. Thank you Cody for saving our community’s beloved T-Mobile store. Nothing but the best service.”
“Joshua our costumer service rep was very helpful and patient. We were switching and adding lines and he made the job easy and stress-free. Our time there was good ?”
“I went into metro the other day to buy a new phone an there was a very nice young man.Jarred I think his name was. He helped me pick out a new phone (that I absolutely love)an set it up. He even took the time to move all my contacts an pictures for me. It was nice to have someone in there that knew what they were doing for once. Best experience I have had at metro in a very long time.”
“We went in to change a COX cable and internet package to a simpler, less expensive option. The lady working with us was very nice and she provided some options to get to the desired price point. She needed some help to get that in the system, but after a bit, she was able to get us what we needed. She was very nice and very friendly.”
10AM - 6PM
70 Broadway, Newport
Mobile Phones
“Amazing experience with Frankie today! Helped me so much pick out a phone and weigh pros&cons of leasing vs buying and the accessories etc. He had the best customer service I’ve seen in years. After trying to switch to t mobile and having a bad experience earlier in the day, I left super happy and confident in my upgrade and staying with metro10/10 employee and genuine human!!!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I live in Narragansett near Sald Pond, I want to exchange my 64 GB iPhone 11 for an iPhone 15 Pro Max with you, I want to know if my iPhone can be received as part of the payment and I will provide the surplus, thank you”