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“This is an amazing bank. In fact, what sets it apart is its "old-fashioned" approach to its banking customers. Uninterrupted and personal attention is given to each customer, no matter the issue. Every experience is personal and the staff is willing to go the next step to make sure the customer is satisfied and happy with the outcome.”
“This was my first time visiting this Citizens Bank branch and it couldn't have been a more pleasant and helpful experience. Incredibly efficient considering that I made the appointment online only last night, and by lunchtime today I had opened a new account, as well as having had additional complications regarding ID etc. resolved. All of the staff that I interacted with were incredibly friendly and helpful, particularly Ricardo who oversaw the majority of my situation. The issues with my account were quite complicated, yet I was in and out within 20 minutes. Other reviews seem to be irrelevant and inapplicable to this specific branch - such as it not being open at the times that the reviewer is free (all branches of all banks are open at the same/comparable times), and a reviewer taking a personal issue with the larger organization in general.”
“Most of my reviews are focused on The Staff. It doesn't matter if its at a restaurant, a hotel, a retail store or in this case Bank Newport in Narragansett! What a GREAT STAFF. Always professional and welcoming. I use them for both home and work! I would definitely recommended this bank to both friends and family.”
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“I love Centreville Bank. I appreciate that I can call directly and someone I know will pick up the phone. Everyone who works there is efficient and cooperative. I highly recommend this bank.”