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April 2023 by Qingye Zhao
Worst pharmacy service ever
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November 2022 by Bruce K.
As much as I enjoy earning points, I also need to spend cash on stuff. Today's visit was to hit up the Allpoint ATM at this Walgreens and pick up a cold bottle of water from the cooler. Easy.The store is laid out the same as others. it was well stocked, clearly marked prices and the cashier welcomed me to Walgreens when I entered. The parking lot is clean and clear of trash. This was an OK visit.[Review 18645 overall - 65 in Rhode Island - 2167 of 2022.]
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October 2022 by Gloria G.
Worst place to get your shots. Plan to wait more than 1 hour from the scheduled appointment. They offer vaccine appointments, they don't have a designated person doing it, separately from the pharmacy counter. Worst pharmacy ever! Don't waste your time.
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August 2022 by Chelsea Nicole Hunt
Store Number: 3000
Dude. Sean, the pharmacist (who doesn't identify himself when he picks up the phone) is condescending and curt. It's like he DOESN'T want to fill your prescriptions, sell you anything OTC or help you in any way.
I called trying to buy a nebulizer (which you can buy on Amazon and Matt will sell across the street for 20 bucks) and he said I had to have a prescription. When I asked him where I could get a prescription (and I meant does it have to be a pulmonologist or can I go to the clinic) he said in a very condescending tone "Uhhh, the doctor."
Tl;Dr - the Walgreens pharmacist is a jerk. Shop Local. Go see Matt.
P.S. Normally, I do go see Matt but I'm having an asthma attack and Walgreens opens earlier so I tried him. Wound up wasting more oxygen than I have.
Cool, cool, cool.
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July 2022 by Steve E.
I have used this pharmacy for decades. Today was my last day using them. Over the past year their customer service and support on medications has seriously declined. Four examples: 1. When I hot a vaccination last fall, the staff was not masked initially. I had to ask them to follow DOH required protocols for the vaccination. This concerned me, but I had other things to worry about, and it was a one off that I attributed to pandemic related staffing and training issues. 2. They are unable to consistently process my debit card through their payment system. Sometimes it works, sometimes it does not. Since I try to keep all medical expenses on one account, it is more than merely annoying. It is totally arbitrary whether their payment system works or not, but they say there is nothing they can do or blame the bank (they are big on blaming others). Last week it worked, today it did not again. 3. When my wife was diagnosed with diabetes, we had to start regular testing. They did not mention the test would be once a day, I was under the impression it was two a day. They did not catch that when I went to refill the test strips. They said they needed a new prescription. I had her doctor send over a prescription, and they rejected it for not having one piece of information they could have easily added themselves from our records. I went back to the PCP, had them send a new prescription. I called the pharmacy back and they said they had it but it was too late in the day to call Medicare. (They had previously told me the deadline was later). I went back Monday at 1 in the afternoon, and they had still not called Medicare, saying they were too busy to be on hold with Medicare. So they still had not checked, even though they told me to come back "that morning" . Later that day they checked and told me it was "too soon" (they did not cross check times/day the blood should be tested when looking at the scrip. It would have told them what the problem was. When I asked them what I could do, the manager said "nothing" and told me to come back in two months. They did not even offer to sell me the strips at retail. I went to Amazon and bought them myself. 4. They keep losing prescriptions (I think it is their computer system). One the drugs is highly controlled, needs to be reviewed by a doctor every six months. A refill was sent in April by the doctor, but they have no record of it. He does. It had refills for six months. When I went to refill it for my wife before leaving to see family they said it had expired. Not correct. Specialist out of town, so on Thursday last I took her to PCP, who ensured she had a supply to get through the week. Then contacted the specialist by email, who called in a full month two days later, over the weekend. When I tried to have the month refill, they rejected as being too soon. The manager told me they were submitted on the same day, which is false. The short supply was filled before the month supply was called in. The short supply was called in 7/21, covered four days. The month order was was placed on 7/23, received 7/25, four days later. Today, 7/28, they told me it was still too soon to fill the month, also false. They just did not bother to resubmit. Manager again (without checking) told me it was too soon. She started raising her voice to me, telling me "I was not the only patient", discussing her issues with her husband having a stroke (my wife needs someone home with her almost all the time), and saying I was an "Unruly customer". She has shown a similar lack of communication skills in previous encounters. The pharmacy staff is mostly new and rotating quite often. Not like it was a few years ago. I am switching to Matt's Local Pharmacy, where you talk to people, not computers. You should too.
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July 2022 by Google user
Worst pharmacy ever. There is a short young woman there at the pharmacy that acts a certain way towards her race and when someone who is not of her race comes to the counter she is rude and arrogant. I went there for a test and she had the worst attitude towards me and told me it would be done in 72 hours and I didn't get it till 4 to 5 days later. I will never go back there for a test or any pharmacy help. They need to re evaluate who they hire and check their way of acting bias towards customers.
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May 2022 by Damaris B.
I have to give one star because it gives me no other choice to give zero. My issue is not with the store itself however, with the work associate who is hearing impaired. She is very racist! We walked into walgreens, my husband is black and another group of black people walked in as well. She immediately called for security to walk the store. As my husband and I are getting ready to check out, she did not see my husband next to me at all. She tells the other associate to check the bathroom, the lady asked why? It's because the other group of black Americans are still in the store. She then proceeded to say she needs to go to bathroom and If she doesn't come back to please look for her. That whole situation is uncalled for and very racist! She should not be working with customers if that's the case! We are in 2022 racism should not still be existing at all and all because the colour of someone's skin makes them a threat! My husband felt very uncomfortable and the crazy thing my husband's serve's our country fighting for the same exact lady who hates or intimidated by his skin colour. I will make sure to let the military community page know about this situation because we are not the only multicultural families that are currently stationed here. I will take my service else where and it doesn't bother me to drive. However, this walgreens location is not a location we want to support with our hard earned money for the ugliness of the associate.
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December 2021 by T Truss
To big, not personal.
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September 2021 by C J
Worst pharmacy ever. There is a short young woman there at the pharmacy that acts a certain way towards her race and when someone who is not of her race comes to the counter she is rude and arrogant. I went there for a test and she had the worst attitude towards me and told me it would be done in 72 hours and I didn't get it till 4 to 5 days later. I will never go back there for a test or any pharmacy help. They need to re evaluate who they hire and check their way of acting bias towards customers.
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August 2021 by Chantal Jones
Worst pharmacy ever. There is a short young woman there at the pharmacy that acts a certain way towards her race and when someone who is not of her race comes to the counter she is rude and arrogant. I went there for a test and she had the worst attitude towards me and told me it would be done in 72 hours and I didn't get it till 4 to 5 days later. I will never go back there for a test or any pharmacy help. They need to re evaluate who they hire and check their way of acting bias towards customers.
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May 2021 by moulay dos santos
great pharmacy
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January 2021 by Becky S.
Good flu shot experience. I called before heading over to make sure they had them in stock and that they didn't have any restrictions on hours. Pharmacist did a great job of administering it as well. Thanks!
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October 2020 by Jacob H.
I tried to get my insulin prescription filled. I recieved the wrong type of needles due to a pharmacy error. When I explained that i wasnt comfortable using a vial and syringe to administer my insulin, as I've been diabetic for 15 years, and never used it in the past, he told me "It isn't that big of a deal, dude, just use those needles", and did not help me. I am switching to CVS today.
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January 2020 by Andrea Stoke
Customer service needs work. I was the first one in and the last one to get checked out. Never going here again.
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October 2019 by Michael R.
It's like all the others. I got this habit that I need to review at least once everyplace I've checked into on Yelp. Well what can I point out about Walgreens that you don't know? You can just read all my other Walgreens' reviews. I can point out that the entrance into the parking lot can be tricky. It's right after a busy intersection so if your making a left turn you might hold up traffic. There's plenty of parking spots and a drive-thru pharmacy. Inside, it's the standard layout: cashiers against one side of the wall, beauty supplies against the other wall. Pharmacy in the back corner and frozen and refrigerator section along the wall between the pharmacy and cashier. They got snacks, cheap plastic toys, and pet supplies. I like this place because it's convenient and usually 24hrs. This place isn't. Overall four stars. You can just get what you want and leave except past 10pm when they lock the doors for the night. Now excuse me, I guess I can get a flu shot?!?!? M
