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September 2023 by Catherine Poole
This place is gorgeous! Beautiful old house with a very comfortable bed, deep tub for a bath, good location. Short drive to attractions. Staff came promptly when I had a problem with the bathtub and fixed it.
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August 2023 by Staci F.
I did a last minute booking through Airbnb due to out of town family that would be staying in Newport, RI. The location is good, only 1.5 miles from Newport. Due to a Folk Festival in town and being a last minute booking, I accepted the fact I was probably paying double the amount of what one night would normally cost. The day of my check-in I get a text that the room I originally booked was not going to be available because that person staying there needed another night. So I was asked to switch my room which I agreed upon. Turns out I was downsized from a Superior King room to a Deluxe Queen room at no price difference. Upon check out I realized they did not credit me the adjustment of downsizing my room as a courtesy to them even though it was because of their accommodation to another guest which inconvenienced me. I was charged more than double for my stay as compared to the regular going rate. I could have chosen to decline the downgrade considering I do live fairly close but my family was in town and I wanted to support local businesses.Second, breakfast is scheduled and posted to be between 8-10am and upon arriving at 8am there was no hot breakfast prepared for guests. I was expecting maybe some bacon and eggs to say the least, especially with the cost to stay the night in a room I didn't even want. The only thing available was a continental breakfast-English muffins, croissants, muffins, toast, and a Keurig for coffee. I asked a few other guests in the dining area about it and they said I can ask the kitchen to make me something and they were there the previous breakfast which the kitchen made food when there were more people there to eat it. I ate my English muffin and maybe 10 min later watched another guest come down and had to ask the kitchen to prepare her something for breakfast! The home itself is nice and cozy. Location is great. I just didn't have the best personal experience and certainly not worth 600 bucks!
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August 2022 by Wade W.
Very disappointed in our two-night stay 8/5-8/7 as part of a wedding party that I'm told reserved all the guest rooms at Villa 120 this past weekend. My son/daughter-in-law and I had two of the rooms (second and third floor). The Villa website had noted "AC available in all rooms" which turned out to be relatively old wall units that were noisy and not very effective. My daughter-in-law had to go home for the second night as she had trouble breathing and got no sleep the prior night. All the power in one other guest room in fact shut down completely at 2AM the first night and was not back on until after morning breakfast...so those folks enjoyed no sleep in a hot dark stale room. The Villa website also referenced "Air conditioning in public areas" and that was not the case. There was one large fan set up inside the main door and the hallways/stairwells were hotter than all heck, The online photos of a front room sitting area and a formal dining room on the first floor were very inviting to potential guests but were not open/the doors were shut and there was no air circulation in those areas anyway, and a second sitting area on the first floor had the pictured furniture replaced with a makeshift breakfast buffet table with a relatively ineffective a/c floor model with vent hose hooked up thru nearby window. Certainly not what was advertised nor were we expecting for $500 X a 2 rooms X 2 nights. I will say that the staff was very affable but the Villa 120 is not a place I will be revisiting.
