The Verizon store in Middletown provides an exceptional in-person wireless experience. Customers report fantastic and great service from the wireless sales consultants, who are described as patient, informative, personable, professional, friendly, and incredibly helpful. The consultants assist with troubleshooting and fixing phones, upgrading to new devices like Apple iPhones, and setting up multiple new phones. They explain all options, make sensible recommendations, and ensure everything is ready, making the process completely smooth and easy. The service leads to loyal customers who recommend the location for its great people and great customer service, often bringing family members to open accounts. The store also offers help with Verizon plans, wireless accessories, exclusive services, and the latest promotions.
Brian Medley is the BEST sales guy ever! Patient, knowledgeable, kind. Got 3 new phones and our bill went down! Go see Brian!!
October 2025
Joshua Cruz was awesome and knew complete product line
September 2025
Marc did an amazing job troubleshooting and fixing my phone. He was very patient and very informative. This service is why I and now my daughter and son in law and grandsons have an account here. Great people ..great service. We are loyal customers. Thank you!
