-
December 2023 by Kim Molina
I actually started off having a few great experiences with Nathan helping me out and being friendly as well.The problem that I need to share is when my man went to the scheduled appointment with the car, paid ahead of time for two tires…then he waited, and waited and waited. He actually waited for nearly an hour before being told that they did not have the tires in stock. Not at any time did the person helping apologize. My other half asked the person what needed to be done. He was told that he/we could order the tires- on our own- and then schedule another appointment with them to place them. I have never heard of this before, but nevertheless- the next step was to void the payment. NO OTHER CHARGE was taken through the credit card machine… the person was unable to void the charge, he said that he didn’t know how. Another man named mark came up to help and also said that he could not help. So Daniel had to go to the main customer service desk and they also said that they were not sure if they knew what to do.I decided to go back this morning to find out who helped/didn’t really help yesterday. I had to wait for 12 minutes before Mark came to the front. I asked exactly who was working yesterday and was told that it was a man named Nick. I explained to mark that we were not at all happy with the service/lack of service from the day before and I was basically given excusesAgain no apology or ownership whatsoever for anything that happened.We would have been willing to take another chance if they would have at least owned the mistake- no chance-There is a reason why this place is always empty.Do NOT waste your time or money going here!!
-
June 2023 by avni panchal
Mark provided us with incredibly quick and excellent customer service! Highly recommend coming here.
-
June 2023 by heather romanelli
best experience ever with a flat tire
-
May 2023 by Robert S.
As far as I know, this is the only wholesale club on Aquidneck Island. There is no Sam's nor Costco nearby, so this is the only choice for people on the island for wholesale items...there's a Walmart closer to Newport, but it's not a wholesale store.This BJ's is a bit smaller than others but it does have the basic departments like deli, frozen, groceries, health and beauty, small electronics, paper goods, soft drinks, bakery, etc.I went to get some gift cards in here and they had a large selection to choose from.
-
August 2022 by Judith Bell
Only place open on Sunday, June 12. I desperately needed a tire. The manager answered the phone and said to bring it in. He had the right tire, was very kind and helpful. I’m sure he checked out the other tires also. Saved me from having to drive to Warwick on a donut tire. I can thank him enough.
-
July 2022 by Hannah Bogich
I arrived at 2pm on a Saturday and the place was locked up with all the lights off. The hours clearly posted “open 9am-6pm” but obviously that is not true.
-
April 2022 by Caz F.
This BJ's is on another planet. The produce is terrible. The meat has the fat on the bottom, adding non eatable weight, and the prices are more then the BJ's in NH. There are a couple of nice folks who work there, but all and all, I will go back to making the drive to Costco.
-
March 2022 by Emmanuel M.
Hi friends. in particular it is my favorite store after walmart and I only have one complaint and it is the following, on many occasions I have to search thoroughly in the cold cut area since they are repeatedly expired so take into account the other grocery products so far no news. and the employees all very friendly. and excellent cleanliness in general. parking need more illumination. Thanks
-
July 2021 by Zack A.
I think it's really gross when we get drive up service and the guy who brings us out groceries throws the food in and one of those things being 2 huge things of chicken. Not only were these things of Chicken not put in bags, they were covered in chicken goo! So now there is salmonella goo all over my trunk on us and on the other food! F*#king gross.
-
October 2020 by Dawn A.
I'm only giving it one star because I had to give one, today I went into my local bjs in Middletown RI, I was waiting in line for the door person to check my receipt. Well in front of me were 2 black males, one gentleman had 3 items in his hand and his friend stood next to him with nothing in his hands just his backpack on, the door man tells the other gentleman after already checking his receipt that he needed to look in his book bag! I was floored! Here he is just standing next to his friend , so the man let him look in the backpack! I immediately asked why would you look in his backpack unless you seen him conceal or steal anything? He proceeded to tell me it was club policy! Well I had a backpack for a purse today! And I asked him if he was gonna look in my backpack!, the man said nothing! I left very upset ! I called for the store manager and was told his name Justin and he advised me that it is club policy to check bags, ok, but why did the black mans bag get checked and not mines? Justin proceeded to tell me that if it's my personal bag they won't search it, so I said that gentleman was standing next to his friend with his personal backpack on! Justin again said store policy! He also did say the man could have refused, really?? They need some sensitivity training for their employees! I'm a white woman and I felt uncomfortable for those 2 men! DO BETTER BJS!
-
July 2019 by Steven K.
As stated went to the store two. Days ago. Mathew from Johnston verified they had some ice tea by Wellsley. Got to the store only one manager on duty. She was more intersted in convincing a Syrian gentlemen that he needed to upgrade his membersip than to help me literally waited over 25 min for help hortible atmosphere spoiled woman manager. I won't this down!
-
May 2019 by Wednesday A.
Too small, no deli or gas station. Produce section is one side of an aisle with a few bins here and there. Bakery is great. Same selection as the bigger stores. Friendly employees although every time I go in there's different employees. Maybe if they treated the help better people would stay. Hard to give a higher review for such a small place. Can't do all my shopping in one store like I could at a larger one
-
February 2018 by Park G.
This is the only wholesale club that I know of within Aquidneck island and it does a good job of offering items in bulk and at a relatively bargain price! As with other wholesalers, this club requires a membership to shop at. Large selections of TVs greet the customers as they walk through along with aisles of everyday items in bulk. This particular location offers clothes as a recent new addition, tires, optical, and meat counter. Their seafood offerings are quite limited and they do not have an actual deli counter like some locations do. Other offerings includes your typical bulk candy, household items, snacks, frozen foods, bakery items, and seasonal items. This place would be ideal for large families that goes through food and household items quickly. A definite one shop shop to buy all that you will ever need. Also great for purchasing items in large quantities for BBQs! When I worked here in high school, the club is always packed around holidays (think July 4th and Memorial Day). Although it is a wholesale club, not everything comes in bulk. You can still buy a single watermelon or a bunch of bananas. If they had a BJs gas around here, it would be perfect!
-
December 2017 by Chelsea L.
We buy our students snacks as rewards through Bj's. We use Bj's so we can buy in bulk for cheaper, and because they honor our tax exempt status. Unfortunately, we usually run into some various issue every time we reserve an order for pick up. Last time we were given expired food, and we've also been missing items previously. Today I was told the items would be ready in two hours. Four hours later...still not ready. So I called, and after a little back and forth, I finally got my order almost 6 hours late. We might have to start looking for other options if these problems keep happening.
-
September 2017 by Crystal Y.
Very sad BJ's. Is it even a BJ's without a gas station? I drove here expecting to fill up but there is none so there's that. And then as you walk inside, it is very small. The small selection of bulk items is sad because I was expecting to find more school supplies like locker shelves or a bigger selection in lactaid-free milk or similar items to Trader Joe's but there is none. The bjs in seekonk is much bigger with a wider selection and a gas station.