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June 2021 by Catherine D.
The management (2 men named John) could not be more pleasant and helpful. Our space and the entire facility is immaculate and secure. Can not say enough positive things about Middletown Self-Storage!
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March 2021 by Mary Michell
The people at Middletown Self Storage are amazing. My daughter is a Salve student who lives in Michigan- we store her dorm stuff over the Summer and her Freshman to Sophmore year we stored elsewhere- and a bunch of her belongings were destroyed with mold. Last year we stored at Middletown - my daughter forgot her key and the owners were good enough to come in on a Holiday weekend to get her the on site key so we were able to get her moved in- and all her belongings were clean and in good shape. This is the only facility I will ever use going forward!
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December 2020 by Nate L.
I rented a van here and these guys were just the best in getting me on the road. uhaul had messed up my reservation and everyone at the front desk was super helpful and patient in getting it sorted out. Great people, glad I came here.
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September 2020 by Mary J.
I live in Michigan and my daughter is a student at Salve Regina University in Newport. So we store her dorm furniture and clothes over the summer so we don't have to haul everything back-and-forth. After an over 800 mile drive this week we realized we had forgotten the key for the storage unit!! It was Sunday of Labor Day weekend and their office was not open until Tuesday. I left a message on their Facebook page and the owner called me back within the half hour And agreed to meet me at the unit to get the office key. I tried to give her $100 for her troubles she refused to accept it. This business has won a customer for life.
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March 2020 by Ben A.
I never expected to write a review for a storage unit but we had such a good experience with MSS, I felt it would be a disservice not to. The storage units were great, clean, and the system to access them was very user-friendly while also being secure. All of the people who work here were great.. incredibly friendly, and a pleasure to do business with. John, Kat, and the rest made the whole experience a pleasure and if we ever need another unit, we'll be sure to use MSS again. Thank you!
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May 2019 by Armando Munoz
Really clean and nice people...
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May 2018 by Robert Fortune
Pa ked
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April 2018 by Ryan L.
Not only are the facilities at this storage location immaculate, but the incredibly hospitable staff truly makes storing your items a pleasure (I know, that's weird). Freshly painted, constantly being cleaned, and a lobby full complimentary water, candy, and coffee makes you WANT to visit your storage location more often. On top of it all, the rates are competitive and they are the only local storage service which offers the perfect 5x5x4 unit for your "little bit too much" needs. I never thought I'd give 5 stars to such a second thought need--but this place has set the bar for storage rentals.
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December 2017 by Jody K.
This storage facility is simply the best! Let me start with Cat and Jon, the two people that helped me find the space. They greet me by name every time I stop in and help me with any and all requests. Very customer service focused! The place is immaculate and the access to your bin and carts for moving property in and out makes life easier. The best storage facility I've ever experienced and I HIGHLY recommend Middletown Storage.
