“Great people who are very knowledgeable and honest. Customer service still exists here and I am grateful for the support. They were patient and made sure I left with next steps to resolve my issue. Highly recommend over other local stores! Thanks Lincoln !”
“Greeted cordially and welcomed. I returned the equipment quickly. They even held the door open for me on the way out. Many people rate the cable industry poorly on customer service. I did not see any evidence of that on my visit.”
“Ask for Mario- my guy knows his tech.
I was having issues with the data usage on my phone not connecting with my apps. My iMessages & FaceTime weren’t recognizing my phone number. Mario was able to identify an issue with my SIM card, was able to navigate AT&T processes to fix the issue within my family plan, and then helped with an upgrade. Not only did he identify the root cause of my problem quickly & efficiently, he also offered really great advice and opinions on phone upgrades and streamlined the process to make it the best possible experience. He hooked it up.
This was hands down the best experience I’ve ever had going in to a phone store with any kind of issue. Both Mario & his other coworker were incredibly friendly, understanding, & helpful. Even if this location is a bit further away than others close to you, it is 100% worth the trip for the level of service you’ll receive.
10/10”