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November 2023 by L
Just left this location - have had less than stellar interactions in the past but today went smoothly and the man who helped me today was great! Keith G is the man.
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November 2023 by Tommy Devito
Increased my pric3 by 58% then thought they gave me a deal when they gave me a price that was a 32% increase. They could car less about customer loyalty and retaining customers. Verizon was cheaper with a better internet more stable service. Cox is awful.
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September 2023 by Diabolica Phoenix
Wait time is usually short. Friendly, helpful, curtious staff.
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September 2023 by Heather Dutton
I was only in the store for maybe 5 minutes. However, the Lincoln RI location was very nicely setup and organized. I had to get a new cable box from Tracey. She was very professional, helpful, and informative. She gave me something to think about for my future phone plan with them. They definitely sound cheaper than AT&T for just 2 phones. I'll be looking forward to having Tracey help me with that in the near future. I highly recommend this location for quick and efficient customer service!!
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August 2023 by Lea
New customer here and had the pleasure of talking to Jesse at this location. He was so kind, knowledgable, personable, and went ABOVE and beyond for us. Couldn’t thank him enough, I had to let everyone know. You will get taken care of here!
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July 2023 by Melissa
Leslie S at the Lincoln Cox location was a great help, she was thorough and found me the best deal for services that fit my lifestyle.
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July 2023 by Alan Walsh
A group of people got together and help me solve a very strange problem. I had it was done quick and efficient.
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June 2023 by Sami Salloum
Neat and organized store with good customer service.
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June 2023 by frank brown
I have always had any problem taken care of without any problems.
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April 2023 by Jeffrey Pierce
I want to give a shout out to Jesse the manager of the Lincoln store. He has solved every problem I had with my service and billing. He has gone way above and beyond to fix my issue. Do not ever call COX support or Chat them, they are robots who do nothing but give you canned responses and do absolutely nothing to help. Stick to walking into the store and asking for Jesse! I highly recommend him!
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March 2023 by Wes Chambliss
Customer rep that helped WAS VERY COURTEOUS helpful with additional items I may need made coming in delightful
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March 2023 by Bill Germano
God I hate this company. 3 employees seemed free and available but it still took 10 minutes to get waited on.
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February 2023 by Alan “The Jar Clanmeister” Davenport
I've been a cox customer for over 20 years now their service is great ,I'm just tired of having to haggle with them over promotions and bill increases . I'm gonna order an ooma and a certified cox modem and dump my phone and tv package and just keep the internet ,I can get all of this thru other subscriptions a lot cheaper.
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January 2023 by K B
I had a very long wait to return my dad's box.
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January 2023 by M P
Kiosk to pay bill not working, no one answers phone for customer service, only two people available to help a long line of customers ..a joke
